Posh Virtual Receptionist Pricing 2026: Plans, Minutes and the Fine Print

Posh starts at $65/month (pay per use at $2.30/min), and 100 three-minute calls a month cost $630 on its cheapest plan for that volume (prices checked October 26, 2026). What moves the bill is the receptionist minute: Posh's terms round every call up to a full one and add the time spent on your call after the caller hangs up.

Posh virtual receptionist pricing plans

Prices checked against each vendor's own pricing page on October 26, 2026.

Our arithmetic: each vendor's cheapest published plan for that volume plus its published overage, at 3-minute calls. Taxes, setup fees and add-ons are not included. How we price.

Posh names its plans Chïc, Vogue, Elegant, Luxurious (200 minutes), Prestigious (350 minutes), Lavish and Exclusive, with prices marked "Effective 1/1/26" (posh.com/pricing, read October 26, 2026). Elegant is labelled "Most popular".

On every Posh plan, the rate past the allowance is at or below the plan's own rate. On Elegant both are $2.15 a minute, and on Vogue the extra minute, $2.20 a minute, costs less than the included one, $130 ÷ 50 min = $2.60/min.

Chïc has no minutes in it. Posh's own example: 15 minutes on Chïc cost $99.50 before taxes (pricing FAQ, read October 26, 2026). The base fee is the same however few minutes you use, so Chïc suits a line that barely rings.

What Posh costs at 50, 100, 200 and 300 calls

100 three-minute calls are 300 minutes. Luxurious costs $420/month for 200 minutes, and the other 100 minutes bill at $2.10 a minute: $630, less than moving up to Prestigious at $700/month for 350 minutes.

Posh's pricing page says its plans are "often half the price of our competitors" (read October 26, 2026). Our arithmetic at 100 calls: Ruby costs 1.8 times Posh, close to that claim. It does not hold against Go Answer at $345 or PATLive at $479, both less than Posh.

How Posh counts a minute

• Billing unit: Per minute
• Rounding: 60 seconds, rounded up (terms); Posh's blog says a 90-second call counts as 1.5 minutes
• Time billed beyond the call: After-call work
• Spam and short calls: No policy published
• Setup fee: None
• Contract: Month-to-month; cancels at the end of the cycle; non-refundable
• Trial: 7 days or 250 minutes, no card

The terms and the blog disagree. Terms: "Service usage is measured and billed in 60-second increments and call times are rounded up to the next 60-second increment." (posh.com/terms, read October 7, 2026) Blog: "a 90-second call counts as 1.5 minutes, not two" (posh.com blog, read October 7, 2026). The terms are the contract, and our table uses whole minutes.

The meter keeps running after the call: billed time includes "any time a receptionist spends completing any information on your call after the caller has hung up" (terms). Outbound "Assist" calls bill the review, the calls and the follow-up text or email.

On the AI-enabled plans, "Any time the AI Agent spends responding to calls, texts, or chats will be billed as Worktime, unless the applicable Service Plan states otherwise." (terms) Those plans list "Mixed minutes included" without a number (posh.com/ai, read October 7, 2026).

Spam has no written rule. The only line is from the blog: screened spam calls "do not consume meaningful minutes". Under whole-minute rounding, any spam call a receptionist answers is at least one minute.

What Posh connects to

Posh's pricing page says only "We can integrate with your preferred software to perform additional tasks like appointment scheduling and lead intake" (read October 26, 2026). For what each receptionist writes to, tool by tool, see which receptionists write to Clio, HubSpot, Jobber and more.

Fees, contract and trial

• Setup fee: none. Accounts go live in "24-48 hours", per the pricing FAQ.
• Card payments: "payments made by credit card will incur a 3.0% surcharge"; debit and ACH carry none (terms).
• Contract: month-to-month, extending "until we receive a written cancellation request from you" (terms).
• Cancelling: the plan ends on the last day of the current billing cycle, and fees are non-refundable.
• Trial: "seven days or 250 receptionist minutes, whichever comes first", and "We don't even require any credit card info" (pricing FAQ).
• Your number: "You have no property rights to any telephone number or any other form of ID number that we assign to you" (terms).

Quotes from posh.com/terms, read October 7, 2026, and the pricing page, read October 26, 2026.

The catch

1. Whole minutes, despite the blog. A 61-second call bills as 2 minutes under the terms. On short calls, Posh's per-call cost runs above what the blog's "precise increments" suggest.
2. "Are there any other fees? Nope." That is the pricing FAQ. The terms add the card surcharge and "a reconnect fee determined by us at our discretion" for a suspended account.
3. A partial month is a whole month. You pay "for each whole or partial month during which your agreement with us remains in effect" (terms).
4. Spanish is guaranteed on weekdays only, and the hours differ by page. The FAQ guarantees Spanish "Monday through Friday between 9am and 6pm Eastern"; the bilingual page says "Monday to Friday, 8 AM to 6 PM Eastern" (both read October 7, 2026).
5. A call spike can end the service. Posh may stop service without notice if "your advertising is causing extreme fluctuations in call volume that adversely affects service to other customers" (terms). Seasonal and campaign-driven businesses should ask about this first.

Where Posh is a good buy

Against Ruby, Smith.ai Virtual Receptionists and Abby Connect, Posh costs the least at 50, 100 and 200 three-minute calls: $322.50, $630 and $1,170. It is not the lowest live price: at 100 calls Go Answer costs $345 and PATLive $479. Every feature is on every plan, users are unlimited, and the no-card trial lets you test it on real calls.

Posh bills on a "true monthly billing cycle", and its FAQ warns buyers about vendors "that use a 28-day billing cycle", which "basically allows them to sneak in an extra invoice each year" (read October 26, 2026). It also says "We answer over 95% of calls by the third ring" (posh.com/about, read October 7, 2026), a claim we report and have not tested.

Posh against other virtual receptionists

At 100 calls Ruby costs $1,160, Abby Connect $898 and Smith.ai Virtual Receptionists $915. Every option priced against Posh, AI receptionists included, is on Posh alternatives; the two-way split with Ruby is on Ruby vs Posh.

Frequently Asked Questions

How much does Posh virtual receptionist cost?

Posh's plans run from $65/month plus $2.30 a minute to $1,900/month for 1,000 minutes, read from its pricing page on October 26, 2026. At 100 three-minute calls a month, the cheapest plan with overage costs $630.

Does Posh round calls up to the minute?

Yes, under its terms, which bill in 60-second increments and round every call up. A Posh blog post says calls are billed in precise increments, but the terms are the contract.

Does Posh have a free trial?

Yes. Posh's trial lasts seven days or 250 receptionist minutes, whichever comes first, and its pricing page says no credit card is required.

Does Posh charge for spam calls?

Posh publishes no spam rule in its terms or FAQ. A blog post says screened spam calls do not use meaningful minutes, but under its terms any answered call bills at least one minute.

Does Posh have a contract?

No long-term contract. Posh's terms renew month to month until you send a written cancellation, effective at the end of the billing cycle, with no refunds for partial months.

Can Posh answer in Spanish?

Yes, at no extra charge. Posh guarantees Spanish on weekdays, 9am to 6pm Eastern per its FAQ, and offers it at other times when a bilingual receptionist is free.