Phonely Pricing 2026: Free, Starter and Professional Plans, Minutes and Overage

Phonely starts with a free plan of 100 minutes, then $50/month (200 minutes), and 5 three-minute calls a day cost $112.50 to $137.50 a month (prices checked October 26, 2026). The cost is a range because Phonely's own pricing page prints two different overage rates for Starter.

Phonely pricing plans

Prices checked against each vendor's own pricing page on October 26, 2026.

Our arithmetic: each vendor's cheapest published plan for that volume plus its published overage, at 3-minute calls. Taxes, setup fees and add-ons are not included. How we price.

Paid yearly, Starter is $33 a month and Professional $100, a discount the page labels "33% off" (phonely.ai/pricing, read October 26, 2026). Enterprise has no list price; the card says "as low as 5¢/ min".

The page's FAQ on the free plan: "If you go over that limit, you will need to upgrade". At 3 minutes a call, 100 minutes is 33 calls a month, about one a day.

Why Phonely's page shows two sets of numbers

The plan cards and the comparison table below them do not match. We priced from the cards and kept the table's other rate as the top of a range:

The table's monthly and annual views print different Starter overage rates, and nothing on the page says the rate depends on billing cycle. That is why Starter's overage reads $0.25 to $0.35 a minute in our index. Professional's rate, $0.30 a minute, is the same in both views.

The minute counts cut the other way. If the table's 250 and 750 are right, every bill past the allowance is 50 or 100 minutes of overage lower than our figures. Ask Phonely which numbers your plan carries before you sign up.

The FAQ adds a third reading. It sizes Starter for "anyone receiving up to 50 calls per month who needs a basic answering system", while the card says about 100 calls.

What Phonely costs at 3, 5 and 13 calls a day

At 3 and 5 calls a day, Starter is the cheaper plan at either overage rate. 3 calls a day is 270 minutes: Starter's 200 plus 70 extra, which is $67.50 to $74.50.

From about 7 calls a day up to 10, Professional costs no more than Starter at either rate, and the range disappears. Its 650 minutes cover 216 three-minute calls for one flat price.

At 13 calls a day the range is back. 1,170 minutes on Starter is $50/month for 200 minutes plus 970 minutes at $0.25 to $0.35 a minute: $292.50 to $389.50. Professional, $150/month for 650 minutes plus 520 minutes at $0.30 a minute, lands inside that range: above Starter at the lower rate, below it at the higher one. Until Phonely says which Starter rate applies, Professional is the bill you can predict.

How Phonely counts a minute

• Billing unit: Per minute, in a monthly minute bundle
• Rounding: Not published
• Time billed beyond the call: Minutes after a transfer may be billed
• Spam and short calls: Not published
• Setup fee: Not published
• Contract: Not published
• Trial: No trial; a free plan of 100 minutes

Phonely publishes no rounding rule and no per-call minimum. The pricing page and its FAQ are the only billing documents we found; no terms page sets out how a minute is metered.

Transfers can keep the meter running. The FAQ: "Post-transfer minutes are the call minutes that happen after Phonely transfers a caller to a live person or another phone number". Because the line stays open, "we continue to be charged carrier and telephony costs for those minutes, which is why post-transfer minutes may be billed" (phonely.ai/pricing, read October 26, 2026).

The comparison table lists a Post Transfer Rate of $0.02 a minute on Starter and Pro. It does not say whether those minutes also come out of the plan allowance. Two setups carry no post-transfer charge, per the FAQ: "SIP REFER transfers" and "Enterprise plans using custom telephony".

Spam filtering is listed as a Starter feature. Whether a filtered call uses minutes is not stated.

What Phonely connects to

The pricing FAQ answers "Can you integrate with my software?" with "Almost always, yes! Phonely supports a wide range of prebuilt integrations" (phonely.ai/pricing, read October 26, 2026), and the Professional card lists "CRM integrations". Every vendor against the same tools: AI receptionist integrations.

Fees, contract and trial

• Free plan instead of a trial: "a free plan with 100 free minutes of AI phone answering every month plus a free phone number", with no payment required, per the FAQ.
• Phone numbers: the table includes 1 free number on Free, 3 on Starter and 5 on Pro.
• Setup fee: none named on the pricing page. Enterprise includes a "Full Agent Buildout"; Free and Starter are self-serve.
• Contract, notice and cancelling: not published on the pricing page, and no terms page was read for these billing rules.
• Your number: the pricing page does not say whether a number can be ported out.

The catch

1. Two overage rates for one plan. The monthly and annual views of the comparison table print $0.25 and $0.35 a minute for Starter. At 5 calls a day that gap moves the bill across the whole range of $112.50 to $137.50.
2. Transferred calls can keep billing. If your agent hands most callers to a person, post-transfer minutes "may be billed" on top of the AI minutes. Ask which transfer method your setup uses.
3. The free plan has a wall, not a meter. Free carries no overage rate: past 100 minutes "you will need to upgrade". The page does not say what happens to calls in the meantime.
4. No published terms for leaving. Contract length, notice and number porting are not on the pricing page.

Where Phonely is a good buy

At 3 three-minute calls a day, Phonely costs $67.50 to $74.50, less than Goodcall at $79, My AI Front Desk at $106.50, Rosie at $149 and NextPhone at $199. Upfirst costs less, at $59.95.

At 5 a day, even the high end of Phonely's range is below Rosie's $149, Dialzara's $199 and NextPhone's $199. And the free plan lets you test a live number with real callers before paying anything.

Phonely against other AI receptionists

At 13 calls a day the order turns: Goodcall, NextPhone and Upfirst all cost less than Phonely's $292.50 to $389.50. NextPhone's flat $199 cost more than Phonely at 5 a day. Rosie's $299 and My AI Front Desk's $331.50 fall inside Phonely's range, and Phonely still costs less than Dialzara and RingCentral AI Receptionist at that volume. Every option side by side: Phonely alternatives.

One full-time receptionist on the BLS median wage costs $4,399 a month with benefits and turnover, 11.3 to 15.0 times Phonely at 13 calls a day: hire vs AI receptionist.

Frequently Asked Questions

Is Phonely free?

Phonely has a free plan with 100 minutes a month and a free phone number, read from its pricing page on October 26, 2026. Past 100 minutes you have to upgrade; the free plan has no overage. The first paid plan is Starter, at $50/month for 200 minutes.

How much does Phonely cost per month?

Starter costs $50/month for 200 minutes and Professional $150/month for 650 minutes, on the plan cards. At 5 three-minute calls a day, Phonely costs $112.50 to $137.50 a month on Starter, depending on which overage rate applies.

What is Phonely's overage rate?

Professional bills $0.30 a minute past its allowance. For Starter the comparison table shows $0.25 a minute in its monthly view and $0.35 in its annual view, and the page does not say which applies.

What are post-transfer minutes on Phonely?

They are the minutes after Phonely hands a caller to a person or another number while its line stays open. Phonely's FAQ says they may be billed, and its comparison table lists a post-transfer rate of $0.02 a minute. SIP REFER transfers and Enterprise custom telephony carry no post-transfer charge.

How many calls does the Phonely Starter plan cover?

The Starter card says 200 minutes, about 100 calls; the comparison table says 250 minutes. At 3 minutes a call, 200 minutes covers 66 calls. Phonely's FAQ sizes Starter for up to 50 calls a month.

Does Phonely have a contract?

Phonely's pricing page publishes no contract length, notice period or cancellation terms. Plans are shown billed monthly or annually, with the annual price lower.