My AI Front Desk Pricing 2026: Business-in-a-Box, Minutes and Overage Credits

My AI Front Desk costs $151.50 a month for 5 three-minute calls a day on its one self-serve plan (prices checked October 26, 2026). That plan is $99/month for 240 minutes: 200 voice plus a 1,000-credit pool worth 40. Past those 240 minutes, the rate is $0.25 a minute.

My AI Front Desk pricing plans

Prices checked against each vendor's own pricing page on October 26, 2026.

Our arithmetic: each vendor's cheapest published plan for that volume plus its published overage, at 3-minute calls. Taxes, setup fees and add-ons are not included. How we price.

The vendor now calls itself Frontdesk. Paid yearly, Business-in-a-Box drops to "$79/mo billed annually" (myaifrontdesk.com/pricing, read October 27, 2026). Above it sits Partner / Enterprise, priced by quote.

The same plan carries more than calls: 100 chatbot conversations, 400 texts, 500 email drafts and 300 form submissions a month, plus a CRM. The pricing page pitches Business-in-a-Box at 1 to 10 interactions a day, and the custom tier at 25 or more. The page does not define an interaction, and the plan's allowances cover chats and texts as well as calls.

What My AI Front Desk costs at 3, 5 and 13 calls a day

200 voice minutes plus the 40-minute credit pool cover 240 minutes, or 80 three-minute calls. Past that, extra minutes cost $0.25 a minute, so the bill climbs with every call:

Worked example: 13 calls a day is 1,170 minutes. The subscription covers the first 240; the other 930 minutes at $0.25 a minute bring the bill to $331.50.

The cost per call falls as volume rises, from $1.18 a call at 3 a day to $0.85 a call at 13. The monthly total never stops rising, because no larger self-serve plan exists to move into.

How the overage credits work

Overage is not billed in minutes but in credits, worth $0.01 each. The pricing page says each extra minute "draws 25 credits" from "the plan's monthly pool of 1,000 overage credits, which covers about 40 more minutes" (read October 27, 2026).

The page files that pool under included usage, and our arithmetic counts it as part of the plan: "Use it all at no extra charge. If you need more, overage credits kick in." It describes the pool as "Extra credits you get each month in case you go over your included usage. Unused credits expire monthly."

When the pool runs dry, auto-reload buys more: "auto-reload adds 1,000 credits for $10, and purchased credits never expire." Each reload covers another 40 minutes, the same $0.25 a minute our arithmetic uses.

How My AI Front Desk counts a minute

• Billing unit: Per minute, in a monthly minute bundle
• Rounding: Not published
• Time billed beyond the call: Transferred-call minutes billed separately from AI minutes
• Spam and short calls: Robocall filter blocks spam; billing of blocked calls not stated
• Setup fee: None stated
• Contract: Month-to-month, or yearly at a discount
• Trial: 7 days free, no card; usage fees still apply

Neither the pricing page nor the terms say how a call is rounded or whether there is a per-call minimum. The terms tie usage fees to the pricing page: "Usage-based fees may apply in addition to the Subscription fee." (myaifrontdesk.com/terms-of-service, read October 27, 2026)

Transfers show up as their own line. Each call log has a Pricing Details tab with "a cost breakdown for the call, including AI call cost, transferred call cost, and any minutes covered by your free plan allowance" (help center, call logs, read October 27, 2026). The rate for transferred time is not on the pricing page.

Spam has a setting rather than a rule. Robo Call Detection is meant "to automatically identify and block spam calls from reaching your receptionist. This reduces unnecessary charges" (help center, advanced settings, read October 27, 2026). It does not say a blocked call is never billed.

What My AI Front Desk connects to

Business-in-a-Box lists "Zapier + verified outbound number" among its features on the pricing page (read October 27, 2026), so a tool with a Zapier app can be reached that way. For every vendor against the same tools, see which AI receptionists write to Clio, HubSpot, Jobber and more.

Fees, contract and trial

• Setup fee: none named on the pricing page, which says "Setup in 5 minutes".
• Contract: none. The terms: "Subscriptions are billed in advance on a monthly or annual basis and will automatically renew" until you cancel.
• Cancelling: from account settings or customer service. "Following cancellation, your access to the Service will persist until the end of the current billing period." The cancel flow may offer a pause instead, per the help center.
• Refunds: "refunds are generally not provided", and usage fees are "non-refundable except as required by law or as explicitly set forth herein."
• Trial: 7 days, "No credit card required" on the pricing page. The terms add: "You will still be responsible for usage fees, as defined in section eleven, despite being on a free trial."
• Upgrades: "Plan upgrades take effect immediately, and billing is prorated for the current cycle" (help center, plans, read October 27, 2026).
• Your number: neither the pricing page nor the terms say whether you can port a number out when you leave.

All quotes from myaifrontdesk.com/terms-of-service, read October 27, 2026, unless named otherwise.

The catch

1. The trial is not free of usage. The terms make you "responsible for usage fees" during the free trial. The pricing page adds: "Trial included usage and any usage charges depend on your chosen plan or agreed written offer." The trial's own minute allowance is not printed.
2. There is no bigger self-serve plan. At 13 calls a day, 930 of 1,170 minutes bill as overage, and $331.50 is the result. The next step up is a custom quote.
3. Usage rates can move. The terms: "We reserve the right to change the usage fees at any time, subject to providing Users with prior notice of such changes". The notice period is not stated.
4. Rounding is not published. Without a stated increment, you cannot check how a 20-second hang-up is metered against the 240 minutes.

Where My AI Front Desk is a good buy

At 3 calls a day it costs $106.50, less than Dialzara at $121.50, RingCentral AI Receptionist at $134, Rosie at $149 and NextPhone at $199.

It also suits a business that wants chat, texting and a CRM on the same bill, since those allowances come with the plan. At 13 calls a day it still costs less than RingCentral AI Receptionist's $584 and Dialzara's $408.50.

My AI Front Desk against other AI receptionists

At 13 calls a day, Goodcall, NextPhone, Upfirst and Rosie all cost less than My AI Front Desk; Phonely's cost is a range, $292.50 to $389.50, with My AI Front Desk inside it. Against NextPhone's flat $199, My AI Front Desk costs less at 5 calls a day and more at 13. It passes NextPhone at about 214 calls a month. Every option priced side by side is on My AI Front Desk alternatives.

One full-time receptionist on the BLS median wage costs $4,399 a month with benefits and turnover, at any call volume: hire vs AI receptionist.

Frequently Asked Questions

How much does My AI Front Desk cost per month?

Business-in-a-Box costs $99/month for 240 minutes: 200 voice plus a 1,000-credit pool worth 40, or $79 a month billed annually, read from its pricing page on October 26, 2026. At 5 three-minute calls a day the bill comes to $151.50 a month with overage.

What happens when I use more than 200 minutes?

The next 40 minutes come out of the plan's monthly pool of 1,000 overage credits, at 25 credits a minute; unused pool credits expire at month end. Past that, the rate is $0.25 a minute, and auto-reload buys 1,000 more credits for $10.

Is the My AI Front Desk free trial really free?

The 7-day trial needs no credit card, but the terms say you remain responsible for usage fees during it. The trial's included usage depends on the plan you choose, according to the pricing page.

Is My AI Front Desk the same company as Frontdesk?

Yes. The pricing page and help center use the name Frontdesk, and the terms are issued by AI Front Desk, Inc. The website address is still myaifrontdesk.com.

Does My AI Front Desk have a contract?

No. Plans renew every month or year until you cancel, and access lasts to the end of the paid period. The terms say refunds are generally not provided.

Does My AI Front Desk charge for spam calls?

The help center says its Robo Call Detection setting blocks spam calls and reduces unnecessary charges. It does not say that blocked calls are never billed, and no spam billing rule appears in the terms.