{"name":"ReceptionistPrices.com price index","license":"https://creativecommons.org/licenses/by/4.0/","citation":"ReceptionistPrices.com, price index, prices checked 2026-10-26, https://www.receptionistprices.com/data/","pricesCheckedOn":"2026-10-26","averageCallMinutes":3,"callVolumes":{"callsPerDay":[3,5,13],"orderedAtCallsPerDay":13,"daysAMonth":30,"basis":"https://www.receptionistprices.com/how-we-price/#call-volume"},"method":"https://www.receptionistprices.com/how-we-price/","providers":[{"id":"nextphone","name":"NextPhone","category":"ai","sourceUrl":"https://www.getnextphone.com/pricing","readOn":"2026-10-26","published":true,"booking":"included","bookingNote":"Google, Outlook and other calendar booking on Pro","notes":"Pro is self-setup; Growth adds done-for-you setup and CRM updates; Scale adds custom routing and two-way texting. Every plan has unlimited calls and no per-minute charge or overage fee.","terms":{"billingUnit":"Flat monthly subscription with unlimited calls","increment":"No per-minute or per-call charge","billedBeyondTalk":"No usage-based charge","spam":"No per-call charge","setupFee":"None","contract":"Month-to-month; no notice period or cancellation fee","trial":"7 days free","termsUrl":"https://www.getnextphone.com/pricing","readOn":"2026-10-12"},"termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":null,"setupFee":{"value":0,"evidence":[{"quote":"Setup fee | None | None | None","url":"https://www.getnextphone.com/pricing","readOn":"2026-10-12"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"Yes. Month-to-month, no contracts, no cancellation fees.","url":"https://www.getnextphone.com/pricing","readOn":"2026-10-12"}]},"noticeDays":{"value":0,"evidence":[{"quote":"Can I cancel anytime?","url":"https://www.getnextphone.com/pricing","readOn":"2026-10-12"},{"quote":"Yes. Month-to-month, no contracts, no cancellation fees.","url":"https://www.getnextphone.com/pricing","readOn":"2026-10-12"}]},"trial":{"value":{"days":7},"evidence":[{"quote":"Start a 7-day free trial","url":"https://www.getnextphone.com/pricing","readOn":"2026-10-12"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Answers in English, Spanish and 12 more, switching the moment the caller does.","url":"https://www.getnextphone.com/","readOn":"2026-10-27"}]},"note":"Usage is unlimited, so per-call rounding, minimum billed seconds and spam charges do not apply. The public pricing page does not state a trial card requirement."},"plans":[{"plan":"Pro","monthly":199,"included":{"unit":"unlimited"},"overage":null,"annualMonthly":166,"annualNote":"$1,990 billed yearly"},{"plan":"Growth","monthly":299,"included":{"unit":"unlimited"},"overage":null,"annualMonthly":249,"annualNote":"$2,990 billed yearly"},{"plan":"Scale","monthly":599,"included":{"unit":"unlimited"},"overage":null,"annualMonthly":499,"annualNote":"$5,990 billed yearly"}]},{"id":"smith-ai-ai","name":"Smith.ai AI Receptionist","category":"ai","sourceUrl":"https://smith.ai/pricing/ai-receptionist","readOn":"2026-10-26","published":true,"booking":"included","bookingNote":"AI Scheduling (Calendly and more) listed on every plan","notes":"Calls can be handed to a live Smith.ai receptionist. Up to 10% of calls a cycle can be removed from the bill as spam. Pro is sold at 75, 150 or 300 calls a month at $2.00, $1.80 and $1.67 per call.","terms":{"billingUnit":"Per answered call","increment":"Per call; duration does not change the base call charge","billedBeyondTalk":"Live agent involvement carries a separate per-call charge","spam":"Answered spam counts by default; up to 10% of the quota can be removed for spam and test calls","setupFee":"None","contract":"Month-to-month; 30 days notice to cancel","trial":"Permanent free plan for 25 calls, not a trial","termsUrl":"https://smith.ai/pricing/ai-receptionist","readOn":"2026-10-07"},"termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":{"value":"conditional","evidence":[{"quote":"Every call answered by your AI Receptionist counts toward your call quota by default.","url":"https://smith.ai/pricing/ai-receptionist","readOn":"2026-10-05"},{"quote":"You can remove up to 10% of your call quota from your bill, including both spam calls and test calls.","url":"https://smithaivoiceassistant.freshdesk.com/en/support/solutions/articles/151000219460-how-to-manage-spam-callers","readOn":"2026-10-07"}],"note":"Known spam numbers are filtered before the AI answers; answered spam is billed past the 10% allowance."},"setupFee":{"value":0,"evidence":[{"quote":"No setup fees, no contracts to sign","url":"https://smith.ai/ai-receptionist","readOn":"2026-10-07"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"AI Receptionist is a month-to-month service.","url":"https://smith.ai/pricing/ai-receptionist","readOn":"2026-10-05"}]},"noticeDays":{"value":30,"evidence":[{"quote":"If you ever cancel, we need 30 days' notice, and then you're done.","url":"https://smith.ai/pricing/ai-receptionist","readOn":"2026-10-05"}]},"trial":null,"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Conversational fluency in English and Spanish, so you can convert more business without adding bilingual staff.","url":"https://smith.ai/ai-receptionist","readOn":"2026-10-27"}]},"note":"Billed per answered call, so no rounding rule applies. A permanent free plan (25 calls a month) instead of a trial."},"plans":[{"plan":"Free","monthly":0,"included":{"unit":"call","qty":25},"overage":{"unit":"call","rate":3}},{"plan":"Pro (75 calls)","monthly":150,"included":{"unit":"call","qty":75},"overage":{"unit":"call","rate":2.5}},{"plan":"Pro (150 calls)","monthly":270,"included":{"unit":"call","qty":150},"overage":{"unit":"call","rate":2.3}},{"plan":"Pro (300 calls)","monthly":500,"included":{"unit":"call","qty":300},"overage":{"unit":"call","rate":2.17}},{"plan":"Enterprise (300 calls)","monthly":500,"included":{"unit":"call","qty":300},"overage":{"unit":"call","rate":2.17}},{"plan":"Enterprise (500 calls)","monthly":800,"included":{"unit":"call","qty":500},"overage":{"unit":"call","rate":2.1}}]},{"id":"my-ai-front-desk","name":"My AI Front Desk","category":"ai","sourceUrl":"https://www.myaifrontdesk.com/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per minute, in a monthly minute bundle","increment":"Not published","billedBeyondTalk":"Transferred-call minutes billed separately from AI minutes","spam":"Robocall filter blocks spam; billing of blocked calls not stated","setupFee":"None stated","contract":"Month-to-month, or yearly at a discount","trial":"7 days free, no card; usage fees still apply","termsUrl":"https://www.myaifrontdesk.com/terms-of-service","readOn":"2026-10-27"},"booking":"included","termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":null,"setupFee":null,"contract":{"value":"month-to-month","evidence":[{"quote":"with no contract and no per-seat or per-call fees","url":"https://www.myaifrontdesk.com/pricing","readOn":"2026-10-05"}],"note":"Billed monthly, or yearly with a discount."},"noticeDays":{"value":0,"evidence":[{"quote":"Cancel anytime","url":"https://www.myaifrontdesk.com/pricing","readOn":"2026-10-05"}]},"trial":{"value":{"days":7,"cardRequired":false},"evidence":[{"quote":"Start 7-day free trial","url":"https://www.myaifrontdesk.com/pricing","readOn":"2026-10-05"},{"quote":"No credit card required","url":"https://www.myaifrontdesk.com/pricing","readOn":"2026-10-05"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":null,"note":"Read from the pricing page only; no terms page was read for this vendor."},"plans":[{"plan":"Business-in-a-Box","monthly":99,"included":{"unit":"minute","qty":240},"includedNote":"240 minutes: 200 voice plus a 1,000-credit pool worth 40","overage":{"unit":"minute","rate":0.25},"overageNote":"$0.25/min past the 1,000 included overage credits (voice is 25 credits a minute, 1 credit = $0.01)","annualMonthly":79}]},{"id":"simple-phones","name":"Simple Phones","category":"ai","sourceUrl":"https://www.simplephones.ai/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per call, in a monthly call bundle","increment":"Per call; duration not billed","billedBeyondTalk":"Phone line included in the plan","spam":"Not published","setupFee":"None stated","contract":"No commitment; numbers released on cancelling or going over the tier","trial":"14 days free","termsUrl":"https://www.simplephones.ai/pricing","readOn":"2026-10-26"},"booking":"not stated","termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":null,"setupFee":null,"contract":{"value":"month-to-month","evidence":[{"quote":"there is no commitment, so you can cancel any time","url":"https://www.simplephones.ai/pricing","readOn":"2026-10-05"}]},"noticeDays":{"value":0,"evidence":[{"quote":"there is no commitment, so you can cancel any time","url":"https://www.simplephones.ai/pricing","readOn":"2026-10-05"}]},"trial":{"value":{"days":14},"evidence":[{"quote":"Start a 14-day free trial and create an AI agent instantly.","url":"https://www.simplephones.ai/pricing","readOn":"2026-10-05"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"We can create an AI agent that understands, responds in, and has an accent in these languages","url":"https://www.simplephones.ai/pricing","readOn":"2026-10-26"}],"note":"The list that follows on the pricing page includes Spanish."},"note":"Billed by calls a month, so no rounding rule applies. Read from the pricing page only."},"plans":[{"plan":"Entry","monthly":97,"from":true,"included":{"unit":"call","qty":100},"overage":null,"overageNote":"Not published"}]},{"id":"phonely","name":"Phonely","category":"ai","sourceUrl":"https://www.phonely.ai/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per minute, in a monthly minute bundle","increment":"Not published","billedBeyondTalk":"Minutes after a transfer may be billed","spam":"Not published","setupFee":"Not published","contract":"Not published","trial":"No trial; a free plan of 100 minutes","termsUrl":"https://www.phonely.ai/pricing","readOn":"2026-10-26"},"booking":"not stated","notes":"The plan cards and the comparison table on the page disagree (200 vs 250 Starter minutes; $0.25 vs $0.35 Starter overage; 650 vs 750 Professional minutes). The cards are shown here.","termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":{"value":["transfer"],"evidence":[{"quote":"Post-transfer minutes are the call minutes that happen after Phonely transfers a caller to a live person or another phone number","url":"https://www.phonely.ai/pricing","readOn":"2026-10-05","covers":["transfer"]},{"quote":"which is why post-transfer minutes may be billed.","url":"https://www.phonely.ai/pricing","readOn":"2026-10-05","covers":["transfer"]}],"note":"Not billed on SIP REFER transfers or on Enterprise plans with custom telephony."},"spamBilled":null,"setupFee":null,"contract":null,"noticeDays":null,"trial":null,"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":null,"note":"A free plan (100 minutes a month) instead of a trial. Read from the pricing page only."},"plans":[{"plan":"Free","monthly":0,"included":{"unit":"minute","qty":100},"overage":null,"overageNote":"Upgrade required"},{"plan":"Starter","monthly":50,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":0.25,"rateMax":0.35},"annualMonthly":33},{"plan":"Professional","monthly":150,"included":{"unit":"minute","qty":650},"overage":{"unit":"minute","rate":0.3},"annualMonthly":100}]},{"id":"ringcentral-air","name":"RingCentral AI Receptionist","category":"ai","sourceUrl":"https://www.ringcentral.com/pricing/ai-receptionist.html","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per minute, in a monthly minute bundle","increment":"30 seconds, rounded up","billedBeyondTalk":"Not published","spam":"Not published","setupFee":"Not published","contract":"Not published","trial":"14 days free","termsUrl":"https://www.ringcentral.com/pricing/ai-receptionist.html","readOn":"2026-10-26"},"booking":"included","notes":"Billed in 30-second increments, rounded up. Also sold as a $39/month add-on to RingEX phone plans.","termData":{"incrementSeconds":{"value":30,"evidence":[{"quote":"Call time is rounded up and billed in 30-second increments.","url":"https://www.ringcentral.com/pricing/ai-receptionist.html","readOn":"2026-10-05"}]},"minimumSecondsPerCall":{"value":30,"evidence":[{"quote":"Call time is rounded up and billed in 30-second increments.","url":"https://www.ringcentral.com/pricing/ai-receptionist.html","readOn":"2026-10-05"}]},"billedBeyondTalk":null,"spamBilled":null,"setupFee":null,"contract":null,"noticeDays":null,"trial":{"value":{"days":14},"evidence":[{"quote":"come with a 14-day free trial","url":"https://www.ringcentral.com/pricing/ai-receptionist.html","readOn":"2026-10-05"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"AI Receptionist supports multiple languages, including English, Spanish, French, Italian, German, Portuguese","url":"https://www.ringcentral.com/ai-receptionist.html","readOn":"2026-10-26"}],"note":"From the product page, not the pricing page the row is priced from."},"note":"Read from the pricing page only."},"plans":[{"plan":"Standalone","monthly":49,"from":true,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":0.5}}]},{"id":"rosie","name":"Rosie","category":"ai","sourceUrl":"https://heyrosie.com/pricing","readOn":"2026-10-26","published":true,"booking":"higher tier","bookingNote":"Calendar booking from Scale; Professional sends appointment links by text","notes":"No per-minute overage: going past a plan's minutes moves the account up to the next plan, which stays in place until you downgrade (terms, read Oct 27, 2026). Annual billing gives 2 months free.","terms":{"billingUnit":"Per minute, in monthly minute bundles","increment":"60 seconds, rounded up per call","billedBeyondTalk":"Connect to disconnect only","spam":"Blocked numbers use no minutes; calls its spam detection hangs up on: not stated","setupFee":"None on the pricing page; the terms allow setup or activation fees","contract":"30-day subscription that renews automatically","trial":"7 days free","termsUrl":"https://www.heyrosie.com/legal/terms","readOn":"2026-10-27"},"termData":{"incrementSeconds":{"value":60,"evidence":[{"quote":"Services Minutes are calculated and billed in 60-second increments and calls are rounded up to the next 60-second mark.","url":"https://www.heyrosie.com/legal/terms","readOn":"2026-10-27"}]},"minimumSecondsPerCall":{"value":60,"evidence":[{"quote":"calls are rounded up to the next 60-second mark","url":"https://www.heyrosie.com/legal/terms","readOn":"2026-10-27"}]},"billedBeyondTalk":{"value":[],"evidence":[{"quote":"Services Minutes are calculated starting from the time the Caller’s call connects with the AI Receptionist and ends when the call disconnects.","url":"https://www.heyrosie.com/legal/terms","readOn":"2026-10-27"}]},"spamBilled":null,"setupFee":null,"contract":{"value":"month-to-month","evidence":[{"quote":"The duration of your Subscription with Rosie is 30 days.","url":"https://www.heyrosie.com/legal/terms","readOn":"2026-10-27"}]},"noticeDays":{"value":0,"evidence":[{"quote":"cancel your Subscription at any time through your Dashboard and your cancellation will be effective at the end of the then-current monthly billing cycle","url":"https://www.heyrosie.com/legal/terms","readOn":"2026-10-27"}]},"trial":{"value":{"days":7},"evidence":[{"quote":"Start your 7-day free trial.","url":"https://heyrosie.com/pricing","readOn":"2026-10-26"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"English & Spanish on every call","url":"https://heyrosie.com/pricing","readOn":"2026-10-26"}]},"note":"Setup fee left null: the pricing page names none, and the terms allow fees for \"initial setup, or activation, as applicable\" without naming one. Spam left null: blocked numbers use no minutes, but the help center does not say whether calls its spam detection hangs up on are billed."},"plans":[{"plan":"Professional","monthly":49,"included":{"unit":"minute","qty":250},"overage":null,"overageNote":"Moves up to the next plan"},{"plan":"Scale","monthly":149,"included":{"unit":"minute","qty":1000},"overage":null,"overageNote":"Moves up to the next plan"},{"plan":"Growth","monthly":299,"included":{"unit":"minute","qty":2000},"overage":null,"overageNote":"Not published"}]},{"id":"goodcall","name":"Goodcall","category":"ai","sourceUrl":"https://www.goodcall.com/pricing","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"Billed per unique caller a month, not per minute or per call: one phone number counts once a month however often it calls. Our arithmetic counts every call as a different caller, which is the most a month can cost.","terms":{"billingUnit":"Per unique caller a month","increment":"No minute or call meter","billedBeyondTalk":"No time-based charge","spam":"Spam and wrong numbers not counted","setupFee":"None stated; billing starts when you add a number","contract":"Month-to-month","trial":"No trial; a free demo agent without a phone number","termsUrl":"https://help.goodcall.com/en/articles/8007566-terms-of-service","readOn":"2026-10-27"},"termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":{"value":"no","evidence":[{"quote":"Spam and wrong numbers don't count.","url":"https://www.goodcall.com/faq","readOn":"2026-10-27"}]},"setupFee":null,"contract":{"value":"month-to-month","evidence":[{"quote":"Every plan is month to month and includes a local phone number.","url":"https://www.goodcall.com/faq","readOn":"2026-10-27"}]},"noticeDays":null,"trial":{"value":"none","evidence":[{"quote":"You get a free demo agent instead.","url":"https://www.goodcall.com/faq","readOn":"2026-10-27"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":null,"note":"Billed per unique caller, so no rounding rule applies. A free demo agent instead of a trial: it cannot take real calls on a Goodcall number."},"plans":[{"plan":"Starter","monthly":79,"included":{"unit":"customer","qty":100},"overage":{"unit":"customer","rate":0.79}},{"plan":"Growth","monthly":129,"included":{"unit":"customer","qty":500},"overage":{"unit":"customer","rate":0.26}},{"plan":"Scale","monthly":299,"included":{"unit":"customer","qty":2000},"overage":{"unit":"customer","rate":0.15}}]},{"id":"dialzara","name":"Dialzara","category":"ai","sourceUrl":"https://dialzara.com/pricing","readOn":"2026-10-26","published":true,"booking":"included","bookingNote":"Appointment scheduling listed in every plan","notes":"Overage is opt-in: with auto-recharge off, callers go to voicemail once the included minutes run out. A managed \"Done for You\" service starts at $1,500 a month by quote.","terms":{"billingUnit":"Per minute, in monthly minute bundles","increment":"Per second, no rounding up","billedBeyondTalk":"Live talk time only","spam":"Not published","setupFee":"None","contract":"Month-to-month","trial":"7 days free","termsUrl":"https://www.dialzara.com/terms-of-use","readOn":"2026-10-27"},"termData":{"incrementSeconds":{"value":1,"evidence":[{"quote":"Usage tracked to the second - partial minutes are not rounded up.","url":"https://dialzara.com/pricing","readOn":"2026-10-27"}]},"minimumSecondsPerCall":{"value":0,"evidence":[{"quote":"Usage tracked to the second - partial minutes are not rounded up.","url":"https://dialzara.com/pricing","readOn":"2026-10-27"}]},"billedBeyondTalk":{"value":[],"evidence":[{"quote":"Only live talk time while connected to a caller.","url":"https://dialzara.com/pricing","readOn":"2026-10-27"}]},"spamBilled":null,"setupFee":{"value":0,"evidence":[{"quote":"No setup fees and no long-term contracts on any plan.","url":"https://www.dialzara.com/faqs","readOn":"2026-10-27"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"Month-to-month billing with cancel-anytime.","url":"https://www.dialzara.com/faqs","readOn":"2026-10-27"}]},"noticeDays":{"value":0,"evidence":[{"quote":"Month-to-month billing with cancel-anytime.","url":"https://www.dialzara.com/faqs","readOn":"2026-10-27"}]},"trial":{"value":{"days":7},"evidence":[{"quote":"a 7-day free trial on every voice plan","url":"https://www.dialzara.com/faqs","readOn":"2026-10-27"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Yes. Available on Pro and Plus.","url":"https://www.dialzara.com/pricing","readOn":"2026-10-27"}],"note":"Answer to \"Do you support English and Spanish?\" on the pricing page FAQ: Spanish on Pro and Plus, not stated for Lite or Elite."}},"plans":[{"plan":"Business Lite","monthly":29,"included":{"unit":"minute","qty":60},"overage":{"unit":"minute","rate":0.48}},{"plan":"Business Pro","monthly":99,"included":{"unit":"minute","qty":220},"overage":{"unit":"minute","rate":0.45}},{"plan":"Business Plus","monthly":199,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":0.4}},{"plan":"Business Elite","monthly":349,"included":{"unit":"minute","qty":1000},"overage":{"unit":"minute","rate":0.35}}]},{"id":"upfirst","name":"Upfirst","category":"ai","sourceUrl":"https://upfirst.ai/pricing","readOn":"2026-10-26","published":true,"booking":"included","bookingNote":"Books into Google, Outlook, Clio, Acuity, Calendly and Square","notes":"Calls under 15 seconds, calls where the caller never speaks, spam and test calls are not billed. Annual billing is 20% less. Scale is $299 a month on the pricing page and $299.95 in the help center pricing FAQ (read Oct 27, 2026); the index follows the pricing page.","terms":{"billingUnit":"Per call","increment":"Per call; calls under 15 seconds not billed","billedBeyondTalk":"Per call, duration not billed","spam":"Spam, robocalls and silent calls not billed","setupFee":"None stated; the help center says setup help is included","contract":"Month-to-month or annual; no notice period","trial":"14 days free, no card","termsUrl":"https://upfirst.ai/terms-of-service","readOn":"2026-10-27"},"termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":{"value":"no","evidence":[{"quote":"We use AI to automatically detect and block spam, telemarketing, and other robocalls, so they don't count against your plan.","url":"https://upfirst.ai/pricing","readOn":"2026-10-27"}]},"setupFee":null,"contract":{"value":"month-to-month","evidence":[{"quote":"No. You can cancel, upgrade, or downgrade anytime, no questions asked.","url":"https://upfirst.ai/pricing","readOn":"2026-10-27"}]},"noticeDays":{"value":0,"evidence":[{"quote":"No. You can cancel, upgrade, or downgrade anytime, no questions asked.","url":"https://upfirst.ai/pricing","readOn":"2026-10-27"}]},"trial":{"value":{"days":14,"cardRequired":false},"evidence":[{"quote":"Full access to every feature in your selected plan for 14 days.","url":"https://upfirst.ai/pricing","readOn":"2026-10-27"},{"quote":"no credit card required when you sign up.","url":"https://help.upfirst.ai/en/articles/11996964-upfirst-pricing-faqs","readOn":"2026-10-27"}]},"afterHoursSurcharge":null,"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Our AI receptionists can handle English, Spanish, French, Portuguese, and over","url":"https://help.upfirst.ai/en/articles/11996964-upfirst-pricing-faqs","readOn":"2026-10-27"}]},"note":"Billed per call, so no rounding rule applies. Calls under 15 seconds are free."},"plans":[{"plan":"Starter","monthly":24.95,"included":{"unit":"call","qty":30},"overage":{"unit":"call","rate":1.5},"annualMonthly":20},{"plan":"Premium","monthly":59.95,"included":{"unit":"call","qty":90},"overage":{"unit":"call","rate":1},"annualMonthly":48},{"plan":"Pro","monthly":159.95,"included":{"unit":"call","qty":300},"overage":{"unit":"call","rate":0.75},"annualMonthly":128},{"plan":"Scale","monthly":299,"included":{"unit":"call","qty":600},"overage":{"unit":"call","rate":0.7},"annualMonthly":240}]},{"id":"slang","name":"Slang.ai","category":"ai","sourceUrl":"https://www.slang.ai/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per location, monthly; usage allowance not published","increment":"Not published","billedBeyondTalk":"Not published","spam":"Not published","setupFee":"Not published","contract":"Not published; final price by quote","trial":"None found","termsUrl":"https://www.slang.ai/pricing","readOn":"2026-10-26"},"booking":"included","bookingNote":"Reservation management (restaurants)","notes":"Restaurants only. \"Starting at\" prices; final price by quote.","scopeNote":"restaurants only, priced per location","excludeFromRanges":true,"plans":[{"plan":"Core","monthly":399,"from":true,"priceSuffix":"per location","included":null,"overage":null,"overageNote":"Not published"},{"plan":"Premium","monthly":599,"from":true,"priceSuffix":"per location","included":null,"overage":null,"overageNote":"Not published"}]},{"id":"ruby","name":"Ruby","category":"live","sourceUrl":"https://www.ruby.com/plans-and-pricing","readOn":"2026-10-26","published":true,"booking":"included","bookingNote":"Scheduling listed among features every plan includes","notes":"No setup or after-hours fees per the pricing page. The terms allow a 3% card surcharge. The pricing page shows four plans and no overage rate; the overage rates and the 350 to 2,500 minute plans come from Ruby's help center (rubyhelpcenter.helpjuice.com, \"Am I on the right billing plan?\", read Oct 7, 2026; capture 2026-10-07/ruby-help.md).","terms":{"billingUnit":"Per minute","increment":"60 seconds, rounded up per call","billedBeyondTalk":"Hold time and after-call work; talk after a transfer not billed","spam":"Opt-in robocall filter not billed","setupFee":"No setup fee on the pricing page; the terms allow setup or activation fees","contract":"30-day contract that renews automatically","trial":"No trial; money-back within 21 days or 500 minutes","termsUrl":"https://www.ruby.com/terms/","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":60,"evidence":[{"quote":"In all cases, Receptionist Minutes are calculated and billed in 60-second increments and calls are rounded up to the next 60-second mark.","url":"https://www.ruby.com/terms/","readOn":"2026-10-07"}]},"minimumSecondsPerCall":{"value":60,"evidence":[{"quote":"if a call is ten-seconds long, it will be billed as 60-seconds.","url":"https://rubyhelpcenter.helpjuice.com/en_US/billing/ruby-billing-basics","readOn":"2026-10-07"}],"note":"The FAQ repeats the example but calls 60 seconds half of a receptionist minute, which the terms contradict."},"billedBeyondTalk":{"value":["hold","wrapUp"],"evidence":[{"quote":"We include hold time but exclude talk time once a call is transferred to you or your voicemail box.","url":"https://www.ruby.com/terms/","readOn":"2026-10-07","covers":["hold"]},{"quote":"any time a receptionist spends completing any information on your call after the caller has hung up","url":"https://www.ruby.com/terms/","readOn":"2026-10-07","covers":["wrapUp"]}],"note":"Talk time after a transfer is not billed."},"spamBilled":{"value":"conditional","evidence":[{"quote":"since these calls are no longer being handled by a live receptionist, they will not count towards your billable receptionist minutes","url":"https://rubyhelpcenter.helpjuice.com/en_US/robocall-filtering-blocking-callers/robocall-filtering","readOn":"2026-10-07"},{"quote":"Ruby is happy to activate our complimentary Robocall Filtering feature at your request.","url":"https://rubyhelpcenter.helpjuice.com/en_US/robocall-filtering-blocking-callers/robocall-filtering","readOn":"2026-10-07"}],"note":"Free only for robocalls the opt-in filter catches; solicitors who reach a receptionist are not stated as free."},"setupFee":{"value":0,"evidence":[{"quote":"There are no additional or hidden fees for activation, onboarding, setup, customization, or coverage during certain periods.","url":"https://www.ruby.com/plans-and-pricing","readOn":"2026-10-05"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"Your Customer Contract starts the day you sign up and automatically renews every 30 days unless cancelled or changed as provided in these Terms.","url":"https://www.ruby.com/terms/","readOn":"2026-10-07"}],"note":"A 30-day contract that renews every 30 days."},"noticeDays":{"value":0,"evidence":[{"quote":"You may cancel your Customer Contract at any time by contacting Ruby at billing@ruby.com or 866-611-7829 before your next invoice date.","url":"https://www.ruby.com/terms/","readOn":"2026-10-07"}],"note":"Cancellation takes effect at the end of the current monthly billing period."},"trial":null,"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"There is no additional charge for utilizing Ruby's 24/7 service","url":"https://rubyhelpcenter.helpjuice.com/en_US/answering-hours/extended-hours-247-reception-service","readOn":"2026-10-07"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"There is no additional charge for utilizing Ruby's 24/7 service","url":"https://rubyhelpcenter.helpjuice.com/en_US/answering-hours/extended-hours-247-reception-service","readOn":"2026-10-07"},{"quote":"24/7 live answering (including after-hours, on weekends, and holidays)","url":"https://www.ruby.com/plans-and-pricing","readOn":"2026-10-05"}]},"bilingualSurcharge":{"value":false,"evidence":[{"quote":"offering receptionist service for inbound calls in English and Spanish 24/7, 365 days a year","url":"https://rubyhelpcenter.helpjuice.com/en_US/bilingual-service/bilingual-service-options","readOn":"2026-10-07"},{"quote":"There is no additional cost for this service.","url":"https://rubyhelpcenter.helpjuice.com/en_US/bilingual-service/bilingual-service-options","readOn":"2026-10-07"}],"note":"The FAQ limits bilingual service to weekdays, 5am to 6pm Pacific."},"conflicts":[{"field":"setupFee","note":"The terms ask the first payment to cover setup or activation fees as applicable, without naming a fee or an amount. They set no fee, so the value follows the pricing page, which says there is none.","evidence":[{"quote":"you must pay the fees for your first month of Services plus fees for any additional options, initial setup, or activation, as applicable","url":"https://www.ruby.com/terms/","readOn":"2026-10-07"}]}],"note":"No trial on the pricing page; the FAQ mentions an introductory money-back guarantee or free trial without terms."},"plans":[{"plan":"50 minutes","monthly":250,"included":{"unit":"minute","qty":50},"overage":{"unit":"minute","rate":5.4},"overageNote":"$5.40/min (help center)"},{"plan":"100 minutes","monthly":395,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":4.5},"overageNote":"$4.50/min (help center)"},{"plan":"200 minutes","monthly":720,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":4.4},"overageNote":"$4.40/min (help center)"},{"plan":"350 minutes","monthly":1210,"included":{"unit":"minute","qty":350},"overage":{"unit":"minute","rate":4.25},"overageNote":"$4.25/min (help center plan)"},{"plan":"500 minutes","monthly":1725,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":4},"overageNote":"$4.00/min (help center)"},{"plan":"750 minutes","monthly":2550,"included":{"unit":"minute","qty":750},"overage":{"unit":"minute","rate":3.85},"overageNote":"$3.85/min (help center plan)"},{"plan":"1,000 minutes","monthly":3350,"included":{"unit":"minute","qty":1000},"overage":{"unit":"minute","rate":3.65},"overageNote":"$3.65/min (help center plan)"},{"plan":"1,500 minutes","monthly":4945,"included":{"unit":"minute","qty":1500},"overage":{"unit":"minute","rate":3.5},"overageNote":"$3.50/min (help center plan)"},{"plan":"2,000 minutes","monthly":6400,"included":{"unit":"minute","qty":2000},"overage":{"unit":"minute","rate":3.4},"overageNote":"$3.40/min (help center plan)"},{"plan":"2,500 minutes","monthly":7875,"included":{"unit":"minute","qty":2500},"overage":{"unit":"minute","rate":3.3},"overageNote":"$3.30/min (help center plan)"}]},{"id":"smith-ai-receptionists","name":"Smith.ai Virtual Receptionists","category":"live","sourceUrl":"https://smith.ai/pricing/receptionists","readOn":"2026-10-26","published":true,"booking":"add-on","bookingNote":"$1.50 per booked appointment","notes":"Billed per call, not per minute. Spam calls are not billed when caller ID is passed.","terms":{"billingUnit":"Per call","increment":"Per call; extended intake must average 120 seconds or less","billedBeyondTalk":"Add-ons charged per call","spam":"Spam, misdials and callers who leave no message are not counted when caller ID passes","setupFee":"None","contract":"Cancel 30 days before the cycle ends or the next month is billed; annual plans prepaid and non-refundable","trial":"No live trial; money-back within 14 or 30 days, capped at $1,000","termsUrl":"https://smith.ai/receptionists/terms","readOn":"2026-10-07"},"termData":{"incrementSeconds":null,"minimumSecondsPerCall":null,"billedBeyondTalk":null,"spamBilled":{"value":"conditional","evidence":[{"quote":"Inbound calls made by telemarketers, misdialed numbers, promotional companies, or callers not wanting to leave a message are not counted as Receptionist Calls.","url":"https://smith.ai/receptionists/terms","readOn":"2026-10-07"},{"quote":"as long as the lines you forward to us pass Caller ID, you won't be charged for spam or unsolicited sales calls","url":"https://smith.ai/pricing/receptionists","readOn":"2026-10-05"}],"note":"Free only when the forwarded line passes caller ID."},"setupFee":{"value":0,"evidence":[{"quote":"No setup fees","url":"https://smith.ai/pricing/receptionists","readOn":"2026-10-05"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"Smith is a month-to-month service.","url":"https://smith.ai/pricing/receptionists","readOn":"2026-10-05"}],"note":"Optional 6-month, 1-year and 2-year plans are prepaid and non-refundable."},"noticeDays":{"value":30,"evidence":[{"quote":"Cancellation must be made at least thirty (30) days prior to the end of the current subscription cycle.","url":"https://smith.ai/receptionists/terms","readOn":"2026-10-07"}]},"trial":{"value":"none","evidence":[{"quote":"We have phased out our free trial completely and are no longer able to offer it for our full-service virtual receptionist and chat plans.","url":"https://docs.smith.ai/article/aspvxzxrep-smith-ai-money-back-guarantee-faq","readOn":"2026-10-07"}]},"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"Calls at 2 pm and 2 am cost the same. Don't pay extra for 24/7 service.","url":"https://smith.ai/pricing/receptionists","readOn":"2026-10-05"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"Don't pay extra for 24/7 service.","url":"https://smith.ai/pricing/receptionists","readOn":"2026-10-05"},{"quote":"Does 24/7 mean 24/7/365? Yes it does! 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They set no fee, so the value follows the blog, which says there is none.","evidence":[{"quote":"one-time charges placed on the Account such as set-up fees or credit card decline fees","url":"https://www.patlive.com/terms-of-use/","readOn":"2026-10-07"}]}]},"plans":[{"plan":"Pay as you go","monthly":49,"included":{"unit":"minute","qty":0},"overage":{"unit":"minute","rate":2.99}},{"plan":"50 minutes","monthly":99,"included":{"unit":"minute","qty":50},"overage":{"unit":"minute","rate":2.29}},{"plan":"100 minutes","monthly":189,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":2.09}},{"plan":"200 minutes","monthly":349,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":1.99}},{"plan":"300 minutes","monthly":479,"included":{"unit":"minute","qty":300},"overage":{"unit":"minute","rate":1.89}},{"plan":"500 minutes","monthly":759,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":1.79}},{"plan":"1,000 minutes","monthly":1499,"included":{"unit":"minute","qty":1000},"overage":{"unit":"minute","rate":1.69}},{"plan":"2,000 minutes","monthly":2899,"included":{"unit":"minute","qty":2000},"overage":{"unit":"minute","rate":1.64}},{"plan":"3,000 minutes","monthly":4299,"included":{"unit":"minute","qty":3000},"overage":{"unit":"minute","rate":1.59}},{"plan":"4,000 minutes","monthly":5599,"included":{"unit":"minute","qty":4000},"overage":{"unit":"minute","rate":1.54}},{"plan":"5,000 minutes","monthly":6899,"included":{"unit":"minute","qty":5000},"overage":{"unit":"minute","rate":1.49}}]},{"id":"posh","name":"Posh","category":"live","sourceUrl":"https://posh.com/pricing","readOn":"2026-10-26","published":true,"booking":"not stated","terms":{"billingUnit":"Per minute","increment":"60 seconds, rounded up (terms); 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hold time is not published."},"spamBilled":null,"setupFee":{"value":0,"evidence":[{"quote":"There are no setup fees, no contracts, and no surcharges for after-hours, weekend, or holiday calls","url":"https://posh.com/blog/how-much-does-installing-a-virtual-receptionist-cost/","readOn":"2026-10-07"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"Your Service Plan subscription shall automatically extend on a month-to-month basis until we receive a written cancellation request from you.","url":"https://posh.com/terms/","readOn":"2026-10-07"}]},"noticeDays":{"value":0,"evidence":[{"quote":"Your Service Plan subscription shall automatically extend on a month-to-month basis until we receive a written cancellation request from you.","url":"https://posh.com/terms/","readOn":"2026-10-07"},{"quote":"the Service Plan will be canceled as of the last day of the customer's current billing cycle","url":"https://posh.com/terms/","readOn":"2026-10-07"}],"note":"A written request, effective at the end of the current cycle; 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the bilingual page gives 8 AM to 6 PM Eastern."},"conflicts":[{"field":"incrementSeconds","note":"A Posh blog post says calls are billed in precise increments, not rounded up to the minute; the terms round up to 60 seconds.","evidence":[{"quote":"Time is billed in precise increments rather than rounded up to the nearest full minute, so a 90-second call counts as 1.5 minutes, not two.","url":"https://posh.com/blog/how-much-does-installing-a-virtual-receptionist-cost/","readOn":"2026-10-07"}]},{"field":"minimumSecondsPerCall","note":"The same blog post implies no one-minute minimum; the terms round every call up to 60 seconds.","evidence":[{"quote":"Time is billed in precise increments rather than rounded up to the nearest full minute, so a 90-second call counts as 1.5 minutes, not two.","url":"https://posh.com/blog/how-much-does-installing-a-virtual-receptionist-cost/","readOn":"2026-10-07"}]}],"note":"No spam rule in the terms or FAQ; a blog post says quickly screened spam does not consume meaningful minutes."},"plans":[{"plan":"Chic (pay per minute)","monthly":65,"included":{"unit":"minute","qty":0},"overage":{"unit":"minute","rate":2.3}},{"plan":"Vogue (50 minutes)","monthly":130,"included":{"unit":"minute","qty":50},"overage":{"unit":"minute","rate":2.2}},{"plan":"Elegant (100 minutes)","monthly":215,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":2.15}},{"plan":"200 minutes","monthly":420,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":2.1}},{"plan":"350 minutes","monthly":700,"included":{"unit":"minute","qty":350},"overage":{"unit":"minute","rate":2}},{"plan":"Lavish (500 minutes)","monthly":975,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":1.95}},{"plan":"Exclusive (1,000 minutes)","monthly":1900,"included":{"unit":"minute","qty":1000},"overage":{"unit":"minute","rate":1.9}}]},{"id":"receptionhq-receptionistplus","name":"ReceptionHQ ReceptionistPlus","category":"live","sourceUrl":"https://www.receptionhq.com/service/live-call-answering/virtual-receptionist/","readOn":"2026-10-26","published":true,"booking":"higher tier","bookingNote":"Appointment booking is the separate MyDiary plan (from $49)","notes":"ReceptionHQ's plan family with call transfers, at $0.30 a transferred call; its message-only family, MessageExpress, is the receptionhq row. Calls under 5 seconds and telemarketing calls are not billed. ReceptionistPlus 15 is a new-customer offer limited to 3 details per call. ReceptionistPlus 250, 350, 450 and 1000 are listed only in the price table of ReceptionHQ's terms (section 6.2, receptionhq.com/call-answering-service-terms/, read Oct 7, 2026; capture research/vendors/_captures/2026-10-07/receptionhq/call-answering-service-terms.md).","terms":{"billingUnit":"Per call","increment":"Per call","billedBeyondTalk":"Transfers $0.30 per call; failed transfers $0.15; after-hours surcharge $0.30 per call outside 5am to 7pm Phoenix time on weekdays, all weekend and on federal holidays","spam":"Calls under 5 seconds free; telemarketing free only if ReceptionHQ identifies it; misdials billed","setupFee":"None","contract":"Month-to-month; email 3 days before renewal","trial":"7 days, no card (the trial runs on ReceptionistPlus)","termsUrl":"https://www.receptionhq.com/call-answering-service-terms/","readOn":"2026-10-07"},"plans":[{"plan":"ReceptionistPlus PAYG","monthly":35,"included":{"unit":"call","qty":0},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 15","monthly":39,"included":{"unit":"call","qty":15},"includedNote":"15 calls (new customer offer, 3 details captured)","overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 25","monthly":80,"included":{"unit":"call","qty":25},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 50","monthly":135,"included":{"unit":"call","qty":50},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 100","monthly":260,"included":{"unit":"call","qty":100},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 150","monthly":385,"included":{"unit":"call","qty":150},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 200","monthly":505,"included":{"unit":"call","qty":200},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 250","monthly":630,"included":{"unit":"call","qty":250},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 300","monthly":755,"included":{"unit":"call","qty":300},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 350","monthly":875,"included":{"unit":"call","qty":350},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 400","monthly":990,"included":{"unit":"call","qty":400},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 450","monthly":1110,"included":{"unit":"call","qty":450},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 500","monthly":1230,"included":{"unit":"call","qty":500},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 600","monthly":1480,"included":{"unit":"call","qty":600},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 700","monthly":1715,"included":{"unit":"call","qty":700},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 800","monthly":1955,"included":{"unit":"call","qty":800},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 900","monthly":2195,"included":{"unit":"call","qty":900},"overage":{"unit":"call","rate":2.99}},{"plan":"ReceptionistPlus 1000","monthly":2440,"included":{"unit":"call","qty":1000},"overage":{"unit":"call","rate":2.99}}]},{"id":"map-communications","name":"MAP Communications","category":"live","sourceUrl":"https://www.mapcommunications.com/pricing/","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"A separate $0.024 per-call telecom fee and unpriced compliance, technology and holiday fees appear in the terms.","terms":{"billingUnit":"Per minute","increment":"Whole minute, rounded up","billedBeyondTalk":"After-call work with no cap, plus other work on your account","spam":"No exclusion; MAP says spam is \"not something we have control over\"","setupFee":"Not published","contract":"Month-to-month; written notice one month before the next invoice","trial":"7 days, no card","termsUrl":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":60,"evidence":[{"quote":"you will be charged in whole-minute increments, and that any partial minutes will be rounded up to the nearest whole minute","url":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07"}]},"minimumSecondsPerCall":null,"billedBeyondTalk":{"value":["wrapUp","other"],"evidence":[{"quote":"as well as any time a receptionist spends completing any information on your call after the caller has hung up","url":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07","covers":["wrapUp"]},{"quote":"or we perform other work on your account","url":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07","covers":["other"]}],"note":"No cap on after-call work. Billing runs until the receptionist transfers the call through; hold time is not published."},"spamBilled":null,"setupFee":null,"contract":{"value":"month-to-month","evidence":[{"quote":"YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A MONTHLY BASIS UNLESS YOU TERMINATE IN ACCORDANCE WITH THIS SECTION.","url":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07"}]},"noticeDays":{"value":30,"evidence":[{"quote":"on written notice received by us at least 1 month prior to your next invoice due date","url":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07"}],"note":"One month, in writing; fees are non-refundable."},"trial":{"value":{"days":7,"cardRequired":false},"evidence":[{"quote":"free 7-day trial","url":"https://www.mapcommunications.com/contact-us/request-free-trial/","readOn":"2026-10-07"},{"quote":"You don't even need a credit card to sign up!","url":"https://www.mapcommunications.com/industries/attorneys/personal-injury/","readOn":"2026-10-07"}]},"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"100 minutes of receptionist time is 100 minutes whether those calls are handled during the day or after hours","url":"https://www.mapcommunications.com/services/answering-services/","readOn":"2026-10-07"}]},"holidaySurcharge":{"value":true,"evidence":[{"quote":"Holiday Fee - This is a flat fee charged on seven major holidays for the recovery of additional labor expense incurred on holidays.","url":"https://www.mapcommunications.com/terms/","readOn":"2026-10-07"}],"note":"Amount and holidays not published."},"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Every Plan Includes: Toll Free Number, 24/7 Coverage, Free Message Delivery, Secure Client Portal Access, English & Spanish Fluency","url":"https://www.mapcommunications.com/pricing/","readOn":"2026-10-05"}]},"conflicts":[{"field":"noticeDays","note":"The free-trial page says cancel any time with no fees; the terms ask for written notice a month before the next invoice.","evidence":[{"quote":"Cancel, upgrade, or downgrade anytime with no fees.","url":"https://www.mapcommunications.com/contact-us/request-free-trial/","readOn":"2026-10-07"}]}],"note":"No setup fee is stated either way; the terms add a $0.024 per-call telecom fee and unpriced compliance and technology fees. No spam rule is published; whether rounding is per call is not stated."},"plans":[{"plan":"Pay As You Go","monthly":49,"included":{"unit":"minute","qty":0},"overage":{"unit":"minute","rate":1.37}},{"plan":"Business (125 minutes)","monthly":179,"included":{"unit":"minute","qty":125},"overage":{"unit":"minute","rate":1.3}},{"plan":"Enterprise (250 minutes)","monthly":339,"included":{"unit":"minute","qty":250},"overage":{"unit":"minute","rate":1.28}},{"plan":"Premium (500 minutes)","monthly":649,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":1.28}}]},{"id":"answerfirst","name":"AnswerFirst","category":"live","sourceUrl":"https://www.answerfirst.com/pricing/","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"Per-second billing. The page says the rate drops with usage but does not publish the volume bands.","terms":{"billingUnit":"Per minute","increment":"1 second","billedBeyondTalk":"Message processing, research and account updates; 6 seconds per API call or inbound text; hold and ring time not billed","spam":"Billed (\"The answer is YES\"); numbers cannot be blocked","setupFee":"Charged on every account, amount not published","contract":"No contract unless the proposal sets one; dedicated agents carry a 2-year minimum","trial":"No trial; 30-day risk-free guarantee","termsUrl":"https://answerfirst.com/terms-of-service/","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":1,"evidence":[{"quote":"Usage is billed in one (1)-second increments, subject to the minimum charges specified in your Service Plan.","url":"https://answerfirst.com/terms-of-service/","readOn":"2026-10-07"}]},"minimumSecondsPerCall":null,"billedBeyondTalk":{"value":["transfer","wrapUp","other"],"evidence":[{"quote":"Live Services Billed Per Second: Talk, Message Processing, Delivering & Researching and Account Updating.","url":"https://support.answerfirst.com/knowledge-base/?number=KB0010081","readOn":"2026-10-07","covers":["wrapUp","other"]},{"quote":"Advanced Services Billed At 6 seconds of Live Time Per Event","url":"https://support.answerfirst.com/knowledge-base/?number=KB0010081","readOn":"2026-10-07","covers":["other"]},{"quote":"This is why we bill at our virtual services per-minute rate during patched calls","url":"https://answerfirst.com/how-does-call-patching-work/","readOn":"2026-10-07","covers":["transfer"]}],"note":"Ring and hold time are not billed; patched minutes run at a lower virtual rate that is not published."},"spamBilled":{"value":"yes","evidence":[{"quote":"Am I billed for spam, robo calls and solicitation calls? The answer is YES.","url":"https://support.answerfirst.com/knowledge-base/?number=KB0010331","readOn":"2026-10-07"}],"note":"AnswerFirst says it cannot block numbers."},"setupFee":{"value":"unpublished-amount","evidence":[{"quote":"SP charges a one-time setup fee for each Account","url":"https://answerfirst.com/terms-of-service/","readOn":"2026-10-07"}]},"contract":{"value":"term","evidence":[{"quote":"Your Service Plan continues through the end of the initial \"Contract Period\" as indicated in your \"Proposal for Service.\"","url":"https://answerfirst.com/terms-of-service/","readOn":"2026-10-07"}],"note":"The length is set in each Proposal for Service and not published; dedicated agent programs carry a two-year minimum."},"noticeDays":{"value":0,"evidence":[{"quote":"You must cancel your subscription before the next Billing Cycle Date.","url":"https://answerfirst.com/terms-of-service/","readOn":"2026-10-07"}],"note":"No proration; a termination request is fulfilled within three business days."},"trial":{"value":"none","evidence":[{"quote":"Free trial: No, but 30-day Risk-Free guarantee","url":"https://answerfirst.com/best-answering-services-compared/","readOn":"2026-10-07"}]},"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"There are no additional fees for nights, weekends, or holidays.","url":"https://www.answerfirst.com/pricing/","readOn":"2026-10-05"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"There are no additional fees for nights, weekends, or holidays.","url":"https://www.answerfirst.com/pricing/","readOn":"2026-10-05"}]},"bilingualSurcharge":null,"conflicts":[{"field":"setupFee","note":"The pricing page says a one-time charge may apply for complex needs; the terms charge a setup fee on every account.","evidence":[{"quote":"A one-time charge* may apply for businesses with complex needs","url":"https://www.answerfirst.com/pricing/","readOn":"2026-10-05"}]},{"field":"contract","note":"The FAQ says no contract is required; the terms tie the plan to a Contract Period set in the proposal.","evidence":[{"quote":"No, we do not require you to sign a contract, and you are free to cancel at any time without penalty.","url":"https://answerfirst.com/faqs/","readOn":"2026-10-07"}]}],"note":"Per-call minimum charges sit in each Service Plan and are not published. Bilingual service is mentioned but not priced."},"plans":[{"plan":"Pay as you go","monthly":30,"included":{"unit":"minute","qty":0},"overage":{"unit":"minute","rate":1.6,"rateMax":1.95}}]},{"id":"specialty-answering-service","name":"Specialty Answering Service","category":"live","sourceUrl":"https://www.specialtyansweringservice.net/pricing/","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"Per-second billing, no setup fee. Tiers up to 10,000 minutes on the source page. Per-call plans ($39 a month plus $1.19 a call, up to $909 plus $1.09) on specialtyansweringservice.net/compare-answering-service-rates/ are left out: that page says only calls of two minutes or less are eligible for per-call pricing, and the index prices 3-minute calls.","terms":{"billingUnit":"Per minute or per call","increment":"1 second","billedBeyondTalk":"Hold time and after-call documentation; patching +$0.10/min; advanced IVR +$0.15/min; voicemail $0.15/min","spam":"Robocalls, faxes and dead air capped at 30 billable seconds; live telemarketers billed","setupFee":"$0, but $60 an hour for programming changes over 5 minutes","contract":"Three cancellation rules on the site and a fourth in the terms; no proration","trial":"14 days or 200 minutes","termsUrl":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":1,"evidence":[{"quote":"SAS services are measured by seconds.","url":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07"}]},"minimumSecondsPerCall":{"value":0,"evidence":[{"quote":"We do not round up. So if a call lasts six (6) seconds, then your Service Plan will be charged six (6) seconds.","url":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07"}]},"billedBeyondTalk":{"value":["hold","transfer","wrapUp","other"],"evidence":[{"quote":"Includes hold time during the call","url":"https://www.specialtyansweringservice.net/compare-answering-service-rates/","readOn":"2026-10-07","covers":["hold"]},{"quote":"Billable time will also include time needed for operators or other staff to provide services required by any particular call.","url":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07","covers":["other"]},{"quote":"The agent takes 30 additional seconds to document the call details","url":"https://support.specialtyansweringservice.net/article/274-how-are-minutes-calculated","readOn":"2026-10-07","covers":["wrapUp"]},{"quote":"Warm and Cold Patches are billed at $0.10/minute, starting from when the agent patches the call to when the recipient disconnects the call.","url":"https://support.specialtyansweringservice.net/article/510-understanding-patch-and-ivr-minutes","readOn":"2026-10-07","covers":["transfer"]}],"note":"Hold time is listed under per-minute billing on the rates page. Advanced IVR and voicemail are billed at $0.15 a minute."},"spamBilled":{"value":"yes","evidence":[{"quote":"since all calls that an answering service fields are billable, you're inevitably going to pay for some sort of inbound telemarketing","url":"https://www.specialtyansweringservice.net/what-to-do-when-telemarketing-calls-are-jacking-up-your-answering-service-bill/","readOn":"2026-10-07"},{"quote":"The following call types are limited to 30 seconds of billable time, regardless of the recording duration.","url":"https://support.specialtyansweringservice.net/article/274-how-are-minutes-calculated","readOn":"2026-10-07"}],"note":"Robocalls, faxes and dead air are capped at 30 billable seconds; live telemarketers are billed in full."},"setupFee":{"value":0,"evidence":[{"quote":"There are no setup fees to start the trial, and no setup fees if you decide to use the answering service following the trial.","url":"https://www.specialtyansweringservice.net/pricing/","readOn":"2026-10-05"}],"note":"Programming changes over 5 minutes cost $60 an hour."},"contract":{"value":"month-to-month","evidence":[{"quote":"Shared operator accounts for Active clients are billed on a month-to-month basis with a 1-month service contract minimum.","url":"https://support.specialtyansweringservice.net/article/273-is-there-a-contract","readOn":"2026-10-07"}]},"noticeDays":null,"trial":{"value":{"days":14,"minutes":200},"evidence":[{"quote":"Your Free Trial Plan ends after two weeks (14-days) or after you have utilized 200 minutes, whichever comes first.","url":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07"}]},"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"We do not charge any extra or hidden fees to answer your calls over a holiday, weekend, or after hours.","url":"https://www.specialtyansweringservice.net/register/","readOn":"2026-10-07"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"We do not charge any extra or hidden fees to answer your calls over a holiday, weekend, or after hours.","url":"https://www.specialtyansweringservice.net/register/","readOn":"2026-10-07"}]},"bilingualSurcharge":{"value":true,"amount":{"usd":10,"per":"month"},"evidence":[{"quote":"the Spanish line is considered a sub account and will be billed according to the sub account fees listed on our pricing page","url":"https://www.specialtyansweringservice.net/register/","readOn":"2026-10-07"},{"quote":"$10/mo","url":"https://www.specialtyansweringservice.net/pricing/","readOn":"2026-10-05"}],"note":"Spanish runs on a separate line billed as a sub-account."},"conflicts":[{"field":"noticeDays","note":"The terms set no notice period, and three pages disagree: cancel whenever you want (pricing FAQ), 30 days (sign-up FAQ), in writing within the current month (help center). Left null.","evidence":[{"quote":"You can cancel whenever you want.","url":"https://www.specialtyansweringservice.net/pricing/","readOn":"2026-10-05"},{"quote":"we do ask for a 30 day cancellation notice if you would like to cancel service.","url":"https://www.specialtyansweringservice.net/register/","readOn":"2026-10-07"},{"quote":"Cancellations can only be processed within the current month.","url":"https://support.specialtyansweringservice.net/article/272-how-much-notice-is-needed-for-cancellation","readOn":"2026-10-07"}]},{"field":"setupFee","note":"The terms put applicable initiation and origination fees in the first payment without naming a fee or an amount. They set no fee, so the value follows the pricing page, which says there is none.","evidence":[{"quote":"all applicable initiation and origination fees","url":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07"}]},{"field":"trial","note":"The sign-up page says no credit card is needed; the terms require a valid form of payment at registration. cardRequired is left unset.","evidence":[{"quote":"No credit card required.","url":"https://www.specialtyansweringservice.net/register/","readOn":"2026-10-07"},{"quote":"As part of your registration for our Services you are required to provide SAS with a valid form of payment","url":"https://www.specialtyansweringservice.net/terms/","readOn":"2026-10-07"}]}]},"plans":[{"plan":"Economy","monthly":44,"included":{"unit":"minute","qty":0},"overage":{"unit":"minute","rate":1.54}},{"plan":"100 Minute","monthly":159,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":1.44}},{"plan":"220 Minute","monthly":269,"included":{"unit":"minute","qty":220},"overage":{"unit":"minute","rate":1.44}},{"plan":"500 Minute","monthly":649,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":1.34}},{"plan":"1,000 Minute","monthly":1199,"included":{"unit":"minute","qty":1000},"overage":{"unit":"minute","rate":1.29}},{"plan":"2,500 Minute","monthly":2929,"included":{"unit":"minute","qty":2500},"overage":{"unit":"minute","rate":1.19}},{"plan":"5,000 Minute","monthly":5649,"included":{"unit":"minute","qty":5000},"overage":{"unit":"minute","rate":1.19}},{"plan":"10,000 Minute","monthly":10599,"included":{"unit":"minute","qty":10000},"overage":{"unit":"minute","rate":1.09}}]},{"id":"moneypenny","name":"Moneypenny (US)","category":"live","sourceUrl":"https://www.moneypenny.com/us/plans-pricing-people","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"VoiceNation now redirects to Moneypenny (checked Oct 7, 2026), so its table is this one.","terms":{"billingUnit":"Per minute","increment":"30 seconds per call, rounded up after adding wrap-up and dispatch time","billedBeyondTalk":"Wrap-up up to 180 seconds per call, transfer dial-out, every dispatch leg; queue time not billed","spam":"No exclusion published (number blocking on request)","setupFee":"Non-refundable, amount not published; first and last month paid up front","contract":"Month-to-month; one full calendar month notice by phone","trial":"None on the current site","termsUrl":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":30,"evidence":[{"quote":"then round the call time up to the nearest 30-second increment","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"}]},"minimumSecondsPerCall":{"value":30,"evidence":[{"quote":"then round the call time up to the nearest 30-second increment","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"},{"quote":"a call that lasts for 62 seconds, then has 8 seconds of Wrap-up Time, will be billed at 90 seconds","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"}],"note":"Wrap-up and dispatch time are added before the round-up. The VoiceNation terms this contract came from had a 15-second minimum; the current terms do not."},"billedBeyondTalk":{"value":["transfer","wrapUp","other"],"evidence":[{"quote":"If the operator has instructions to transfer the caller through to someone","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07","covers":["transfer"]},{"quote":"the time while the operator is dialing outbound is also considered billable operator time","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07","covers":["transfer"]},{"quote":"we have placed a cap on the maximum Wrap-up Time for which you can be billed up to 180 seconds per call","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07","covers":["wrapUp"]},{"quote":"the entire time that our agents are attempting to dispatch a call or calls to you or your employees is considered billable time","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07","covers":["other"]}],"note":"Queue time before an operator answers is not billed."},"spamBilled":null,"setupFee":{"value":"unpublished-amount","evidence":[{"quote":"first and last month's service plus any options and initial setup fee are required in order to process your order","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"},{"quote":"Setup fees, custom programming fees and activation fees are non-refundable.","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"}],"note":"The first and last month are paid up front with it."},"contract":{"value":"month-to-month","evidence":[{"quote":"The Services provided by Moneypenny are done so on a month-to-month basis","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"}]},"noticeDays":{"value":30,"evidence":[{"quote":"You may cancel your Services with Moneypenny at any time by giving one full calendar month advanced notice to Moneypenny.","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"}],"note":"One full calendar month, by phone; cancelling after the 1st of a month adds another full month."},"trial":null,"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"Our 24/7 service is included as standard in all of our pricing plans, there is no additional cost for this.","url":"https://www.moneypenny.com/us/phone-answering-service","readOn":"2026-10-07"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"Our 24/7 service is included as standard in all of our pricing plans, there is no additional cost for this.","url":"https://www.moneypenny.com/us/phone-answering-service","readOn":"2026-10-07"},{"quote":"Whether it's after hours, during busy periods, or even over the holidays, we're here to ensure you never miss an important call.","url":"https://www.moneypenny.com/us/24-7-answering-service","readOn":"2026-10-07"}]},"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Give your customers the benefits of our bilingual answering service at no extra cost","url":"https://www.moneypenny.com/us/bilingual-answering-service","readOn":"2026-10-07"}]},"conflicts":[{"field":"noticeDays","note":"The pricing FAQ says 30 days' notice, effective from the next billing date; the terms say a cancellation after the 1st of the month costs another full month.","evidence":[{"quote":"with just 30 days' notice needed to cancel, effective from your next billing date","url":"https://www.moneypenny.com/us/plans-pricing-people","readOn":"2026-10-05"},{"quote":"if Services are canceled after the 1st calendar day of the month, the Customer will be responsible for payment of another full month","url":"https://cdn.prod.website-files.com/6a06eb94845f8e1701b7e7f1/6aaa99366734be94e463cc1b_us-terms-and-conditions.pdf","readOn":"2026-10-07"}]}],"note":"No spam exclusion is published; Moneypenny offers to block spam and sales callers on instruction. No trial on the current US site. VoiceNation pages redirect here."},"plans":[{"plan":"50 minutes","monthly":165,"included":{"unit":"minute","qty":50},"overage":{"unit":"minute","rate":2.85}},{"plan":"100 minutes","monthly":265,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":2.65}},{"plan":"200 minutes","monthly":422,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":2.39}},{"plan":"500 minutes","monthly":985,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":2.09}}]},{"id":"go-answer","name":"Go Answer","category":"live","sourceUrl":"https://goanswer.io/pricing/live-receptionist","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"Bilingual and legal-intake receptionists cost extra per minute. Tiers up to 10,000 minutes on the source page.","terms":{"billingUnit":"Per minute","increment":"1 second","billedBeyondTalk":"Summary and disconnection minutes; voicemail and IVR $0.15/min; hold and ring time not billed","spam":"Obvious spam and robocalls not charged (who decides is not published)","setupFee":"Marketing says no setup fees; the terms say $50 or $75","contract":"\"Cancel anytime\", but the FAQ asks for 30 days written notice; no proration","trial":"Live trial described four ways; 30-day money-back guarantee vs \"non-refundable\" in the terms","termsUrl":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":1,"evidence":[{"quote":"Go Answer services are billed by the minute in one second increments.","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"}]},"minimumSecondsPerCall":{"value":0,"evidence":[{"quote":"Go Answer do not round up. Thus, if a call lasts six (6) seconds, then your Service Plan will be charged six (6) seconds.","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"}]},"billedBeyondTalk":{"value":["wrapUp","other"],"evidence":[{"quote":"We charge for live receptionist minutes, as well as, summary and disconnection minutes.","url":"https://www.goanswer.io/faq","readOn":"2026-10-07","covers":["wrapUp","other"]},{"quote":"Disconnection Minutes: The time difference between the caller disconnecting their line and the call center disconnecting their line.","url":"https://www.goanswer.io/faq","readOn":"2026-10-07","covers":["other"]}],"note":"Hold and ring time are not billed; voicemail and IVR are billed at $0.15 a minute. Whether patch time counts is not published."},"spamBilled":{"value":"conditional","evidence":[{"quote":"Spam call filtering (we don't charge for obvious spam/robocalls)","url":"https://goanswer.io/pricing/live-receptionist","readOn":"2026-10-05"},{"quote":"Try adding your number to the Federal Trade Commissions' National Do Not Call Registry to limit unnecessary minutes being used.","url":"https://www.goanswer.io/faq","readOn":"2026-10-07"}],"note":"Free only for spam Go Answer judges obvious; telemarketers use minutes."},"setupFee":{"value":50,"max":75,"evidence":[{"quote":"Go Answer charges a $50 or a $75 set-up fee depending on the plan chosen by You for each Account","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"this Agreement will continue to be in full force and effect from month to month","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"}]},"noticeDays":{"value":0,"evidence":[{"quote":"There is no cancellation fee as you can cancel at any time for any reason.","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"}],"note":"The current month plus the prior month's usage is billed; no proration."},"trial":{"value":{},"evidence":[{"quote":"Your Free Trial Plan ends after 30 days or after you have utilized two hundred (200) minutes, whichever comes first.","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"},{"quote":"Go Answer will provide you a two week Free Trial Period for 14 days or 120 minutes, whichever comes first.","url":"https://www.goanswer.io/terms-conditions","readOn":"2026-10-07"}],"note":"A live trial is offered; its length is stated four ways, twice in the terms, so no length is recorded."},"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"What is included in your monthly pricing for virtual receptionist services? All plans include: 24/7 live answering","url":"https://goanswer.io/pricing/live-receptionist","readOn":"2026-10-05"}]},"holidaySurcharge":null,"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Bilingual Agents English/Spanish receptionists available to support your callers.","url":"https://goanswer.io/pricing/live-receptionist","readOn":"2026-10-05"}],"note":"A dedicated bilingual receptionist is an option at $0.30 a minute more."},"conflicts":[{"field":"setupFee","note":"The pricing FAQ says there are no setup fees; the terms charge $50 or $75 by plan, and the FAQ page says $75.","evidence":[{"quote":"No, we don't charge any setup fees.","url":"https://goanswer.io/pricing/live-receptionist","readOn":"2026-10-05"},{"quote":"New customers are also required to pay a $75 setup fee, which will also be present on your first bill.","url":"https://www.goanswer.io/faq","readOn":"2026-10-07"}]},{"field":"noticeDays","note":"The FAQ page asks for 30 days' written notice; the terms say you can cancel at any time.","evidence":[{"quote":"a 30-day written notice is mandatory upon cancellation","url":"https://www.goanswer.io/faq","readOn":"2026-10-07"}]},{"field":"trial","note":"The free-trial page says 14 days or 200 minutes and the site menu says 30 days free, while the terms say 30 days or 200 minutes in one section and 14 days or 120 minutes in another.","evidence":[{"quote":"Enjoy our risk-free trial for 14 days or 200 minutes, whichever comes first.","url":"https://www.goanswer.io/free-trial","readOn":"2026-10-07"},{"quote":"Choose the best plan for your business and enjoy 30 days free.","url":"https://www.goanswer.io/free-trial","readOn":"2026-10-07"}]}],"note":"No holiday price statement found; 24/7 answering is listed among features every plan includes."},"plans":[{"plan":"Virtual Receptionist 100","monthly":175,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":1.75}},{"plan":"Virtual Receptionist 200","monthly":300,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":1.75}},{"plan":"Virtual Receptionist 300","monthly":345,"included":{"unit":"minute","qty":300},"overage":{"unit":"minute","rate":1.5}},{"plan":"Virtual Receptionist 500","monthly":550,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":1.5}},{"plan":"Virtual Receptionist 750","monthly":825,"included":{"unit":"minute","qty":750},"overage":{"unit":"minute","rate":1.5}},{"plan":"Virtual Receptionist 1000","monthly":1100,"included":{"unit":"minute","qty":1000},"overage":{"unit":"minute","rate":1.5}},{"plan":"Virtual Receptionist 1700","monthly":1870,"included":{"unit":"minute","qty":1700},"overage":{"unit":"minute","rate":1.4}},{"plan":"Virtual Receptionist 2500","monthly":2750,"included":{"unit":"minute","qty":2500},"overage":{"unit":"minute","rate":1.25}},{"plan":"Virtual Receptionist 5000","monthly":5500,"included":{"unit":"minute","qty":5000},"overage":{"unit":"minute","rate":1.25}},{"plan":"Virtual Receptionist 10000","monthly":11000,"included":{"unit":"minute","qty":10000},"overage":{"unit":"minute","rate":1.25}}]},{"id":"answering-service-care","name":"Answering Service Care","category":"live","sourceUrl":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26","published":true,"booking":"add-on","bookingNote":"Appointment setting is a $50/month add-on, free on the Enterprise plan","terms":{"billingUnit":"Per minute","increment":"Whole minute, rounded up","billedBeyondTalk":"Time before an agent answers and post-call work (\"cradle to grave\"); message calls to you use minutes","spam":"Robocalls billed unless you add the $12.95/month spam blocker","setupFee":"$50, plus an annual maintenance fee, amount not published","contract":"Month-to-month on monthly billing; written notice one full billing period ahead; no refunds","trial":"None found","termsUrl":"https://www.answeringservicecare.com/terms-and-conditions/","readOn":"2026-10-09"},"termData":{"incrementSeconds":{"value":60,"evidence":[{"quote":"calculated in whole minutes with any partial minute rounded up to the next whole minute","url":"https://www.answeringservicecare.com/terms-and-conditions/","readOn":"2026-10-09"}]},"minimumSecondsPerCall":null,"billedBeyondTalk":{"value":["ring","wrapUp","other"],"evidence":[{"quote":"Usage is billed from cradle to grave; from the inception of a call in our systems through its completion and any post-call related work","url":"https://www.answeringservicecare.com/terms-and-conditions/","readOn":"2026-10-09","covers":["ring","wrapUp"]},{"quote":"cradle to grave from the inception of the call in our systems through its completion including wrap time","url":"https://answeringservicecare.com/billing/","readOn":"2026-10-09","covers":["ring","wrapUp"]},{"quote":"Usage is billed from cradle to grave: from the moment a call enters our system through its completion, including any post-call work","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26","covers":["ring","wrapUp"]},{"quote":"However, outbound calls count towards your usage.","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-09","covers":["other"]},{"quote":"an allowance of usage whenever you call us to connect to our network; the time spent is automatically deducted from your allowance","url":"https://www.answeringservicecare.com/why-asc/faq/","readOn":"2026-10-09","covers":["other"]}],"note":"The clock starts when the call reaches ASC's system, before an agent answers. Calls ASC makes to deliver messages, and calls you make to connect forwarding, use minutes."},"spamBilled":{"value":"conditional","evidence":[{"quote":"Thanks to our spam blocker, you won't be charged for robocalls.","url":"https://www.answeringservicecare.com/services/automated-services/spam-blocker/","readOn":"2026-10-09"},{"quote":"you can add on spam blocker for only $12.95 monthly","url":"https://www.answeringservicecare.com/services/automated-services/spam-blocker/","readOn":"2026-10-09"}],"note":"Robocalls are free only with the paid Spam Blocker add-on."},"setupFee":{"value":50,"evidence":[{"quote":"Yes, there is a one-time setup fee: $50 for live answering plans and $100 for AI answering plans.","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26"}],"note":"The $100 applies to AI answering plans, which this live row does not price. An annual maintenance fee, billed a year in advance and non-refundable, applies to all active accounts; its amount is not published."},"contract":{"value":"month-to-month","evidence":[{"quote":"will automatically renew for one (1) billing period at the end of each term","url":"https://www.answeringservicecare.com/terms-and-conditions/","readOn":"2026-10-09"}],"note":"The first term runs from go-live through the following billing period; annual plans are billed upfront."},"noticeDays":{"value":30,"evidence":[{"quote":"Cancellation by Client shall be provided in writing at least one (1) full billing period in advance of the desired termination date.","url":"https://www.answeringservicecare.com/terms-and-conditions/","readOn":"2026-10-09"},{"quote":"To cancel, simply give us written notice at least one full billing period in advance.","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26"}],"note":"One full billing period: a month on monthly billing, a year on annual billing. No refunds."},"trial":null,"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"all of our features, including 24/7 support and SMS and email relays (plus many more!), are included in all plans","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"all of our features, including 24/7 support and SMS and email relays (plus many more!), are included in all plans","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26"},{"quote":"The service is available 24/7, including holidays, weekends, and overnight.","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26"}]},"bilingualSurcharge":null,"conflicts":[{"field":"bilingualSurcharge","note":"The pricing page bills live multilingual translation at $1 a minute on top of live minutes and lists multilingual agents on the plans, without saying whether a Spanish call counts as translation. Left null.","evidence":[{"quote":"Live multilingual translation is available for $1 per minute, billed in addition to your regular live minutes","url":"https://www.answeringservicecare.com/pricing/","readOn":"2026-10-26"}]}],"note":"No free trial found on any page read. Whether the whole-minute round-up applies per call is not stated."},"plans":[{"plan":"Starter","monthly":40,"included":{"unit":"minute","qty":0},"overage":{"unit":"minute","rate":1.75}},{"plan":"Small Business (100 minutes)","monthly":179,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":1.7},"annualMonthly":161},{"plan":"Pro (250 minutes)","monthly":329,"included":{"unit":"minute","qty":250},"overage":{"unit":"minute","rate":1.6},"annualMonthly":296},{"plan":"Enterprise (500 minutes)","monthly":639,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":1.35},"annualMonthly":575}]},{"id":"abby","name":"Abby Connect","category":"hybrid","sourceUrl":"https://www.abby.com/pricing","readOn":"2026-10-26","published":true,"booking":"not stated","notes":"Human or AI per call. One human minute uses one \"Abby Minute\"; one AI minute uses half. Overage is billed at the plan rate.","terms":{"billingUnit":"Abby Minute (one AI minute counts as half)","increment":"Each part rounded to the second, total rounded up to 30 seconds","billedBeyondTalk":"Ring time and transfer time; hold excluded","spam":"No billing rule published","setupFee":"None (\"No Setup Fee\")","contract":"Month-to-month; 30 days notice after the first 30 days; no refunds","trial":"14 days or 500 minutes, card required; 22-day money-back","termsUrl":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"},"termData":{"incrementSeconds":{"value":30,"evidence":[{"quote":"The sum of rounded ring time, talk time, and transfer time is then rounded up to the nearest 30-second mark.","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"}]},"minimumSecondsPerCall":{"value":30,"evidence":[{"quote":"The sum of rounded ring time, talk time, and transfer time is then rounded up to the nearest 30-second mark.","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"}],"note":"Each part is first rounded up to the second; ring and transfer time count before the 30-second round-up."},"billedBeyondTalk":{"value":["ring","transfer","other"],"evidence":[{"quote":"includes ring time, talk time, and transfer time but excludes any potential hold time","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07","covers":["ring","transfer"]},{"quote":"dialing wrong numbers (if incorrect contact information is provided by a client), and time spent leaving a voicemail (if applicable)","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07","covers":["other"]}],"note":"Hold time is excluded. The second quote is about outbound calls Abby makes for you."},"spamBilled":null,"setupFee":{"value":0,"evidence":[{"quote":"No Setup Fee","url":"https://www.abby.com/pricing","readOn":"2026-10-05"}]},"contract":{"value":"month-to-month","evidence":[{"quote":"are month-to-month and automatically renew on a monthly basis","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"}]},"noticeDays":{"value":30,"evidence":[{"quote":"you must provide us with at least 30 days' advance notice of your request to cancel the Subscription Service","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"}],"note":"No notice is needed during the first 30 days of a paid subscription; there are no refunds."},"trial":{"value":{"days":14,"minutes":500,"cardRequired":true},"evidence":[{"quote":"The 14-day Free Trial includes 14 days or 500 Abby Minutes, whichever comes first.","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"},{"quote":"Upon expiration of the Free Trial period, we will automatically charge your payment method","url":"https://www.abby.com/resources/terms-and-conditions/","readOn":"2026-10-07"}]},"afterHoursSurcharge":{"value":false,"evidence":[{"quote":"Abby charges no after-hours or weekend upcharge","url":"https://www.abby.com/use-cases/afterhours-overflow/","readOn":"2026-10-07"}]},"holidaySurcharge":{"value":false,"evidence":[{"quote":"Nights, weekends and holidays are included with no upcharge.","url":"https://www.abby.com/free-trial/","readOn":"2026-10-07"}]},"bilingualSurcharge":{"value":false,"evidence":[{"quote":"Bilingual Support English and Spanish answering.","url":"https://www.abby.com/pricing","readOn":"2026-10-05"}]},"note":"No spam billing rule is published; the pricing page offers call blocking to save minutes."},"plans":[{"plan":"Starter (50 Abby Minutes)","monthly":164,"included":{"unit":"minute","qty":50},"overage":{"unit":"minute","rate":3.29},"overageNote":"$3.29 per Abby Minute (Abby terms and help center, read Oct 26, 2026)"},{"plan":"Essential (100 Abby Minutes)","monthly":329,"included":{"unit":"minute","qty":100},"overage":{"unit":"minute","rate":3.29},"overageNote":"Plan rate, $3.29/min (price ÷ minutes)"},{"plan":"Professional (200 Abby Minutes)","monthly":599,"included":{"unit":"minute","qty":200},"overage":{"unit":"minute","rate":2.99},"overageNote":"$2.99 per Abby Minute (Abby terms and help center, read Oct 7, 2026)"},{"plan":"Growth (500 Abby Minutes)","monthly":1380,"included":{"unit":"minute","qty":500},"overage":{"unit":"minute","rate":2.76},"overageNote":"Plan rate, $2.76/min (price ÷ minutes)"}]},{"id":"vapi","name":"Vapi","category":"platform","sourceUrl":"https://vapi.ai/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per minute: hosting plus each provider you choose","increment":"Not published","billedBeyondTalk":"Not published","spam":"Not published","setupFee":"None stated","contract":"Usage-based, no contract stated","trial":"No trial; a free tier with starting credits","termsUrl":"https://vapi.ai/pricing","readOn":"2026-10-26"},"booking":"not stated","bookingNote":"You build it","notes":"Developer toolkit. $0.05/min hosting plus the speech, model, voice and phone providers you choose, each billed per minute.","plans":[{"plan":"Pay as you go","monthly":0,"included":null,"overage":null,"overageNote":"$0.05/min hosting, plus each speech, model, voice and phone provider billed per minute"}]},{"id":"retell","name":"Retell AI","category":"platform","sourceUrl":"https://www.retellai.com/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per minute, all-in rate set by the model and voice","increment":"Per second, summed over the cycle","billedBeyondTalk":"After a transfer, only the telephony fee continues","spam":"Not published","setupFee":"None stated","contract":"Usage-based, no minimums stated","trial":"Free trial offered","termsUrl":"https://www.retellai.com/pricing","readOn":"2026-10-26"},"booking":"not stated","bookingNote":"You build it","notes":"Developer toolkit. The per-minute rate depends on the model and voice chosen; phone numbers and telephony are listed separately on the page. After a transfer only the telephony fee continues.","plans":[{"plan":"Pay as you go","monthly":0,"included":null,"overage":{"unit":"minute","rate":0.07,"rateMax":0.31}}]},{"id":"bland","name":"Bland","category":"platform","sourceUrl":"https://www.bland.ai/pricing","readOn":"2026-10-26","published":true,"terms":{"billingUnit":"Per minute, plus a monthly platform fee on Build","increment":"Not published","billedBeyondTalk":"Transferred-call time billed separately","spam":"Not published","setupFee":"None stated","contract":"No contract stated on self-serve plans","trial":"None found; Start has no platform fee","termsUrl":"https://www.bland.ai/pricing","readOn":"2026-10-26"},"booking":"not stated","bookingNote":"You build it","notes":"Developer toolkit. Transferred-call time billed separately ($0.04 to $0.05/min).","plans":[{"plan":"Start","monthly":0,"included":null,"overage":{"unit":"minute","rate":0.14}},{"plan":"Build","monthly":299,"included":null,"overage":{"unit":"minute","rate":0.12}}]},{"id":"synthflow","name":"Synthflow","category":"platform","sourceUrl":"https://synthflow.ai/pricing","readOn":"2026-10-26","published":false,"terms":{"billingUnit":"Annual enterprise contract, quote only","increment":"Not published","billedBeyondTalk":"Not published","spam":"Not published","setupFee":"Not published","contract":"Annual enterprise contract","trial":"None found","termsUrl":"https://synthflow.ai/pricing","readOn":"2026-10-26"},"booking":"not stated","notes":"Enterprise contracts only, \"from $30,000 annually\"; no self-serve plan on the page.","plans":[]}],"changes":[{"date":"2026-10-27","provider":"upfirst","change":"Upfirst: cancellation notice recorded as none. Its pricing FAQ says \"You can cancel, upgrade, or downgrade anytime, no questions asked,\" the same strength as other cancel-anytime terms. Its setup-fee summary now reads \"None stated\": no page says there is no fee. No price changed."},{"date":"2026-10-27","provider":"retell","change":"Retell AI: corrected the transfer term. Its pricing page says \"Once the call is transferred, the AI voice agent fee stops. Only the telephony fee continues for the remainder of the transferred call.\" The index had said the whole call was billed after a transfer. No price changed."},{"date":"2026-10-27","provider":"my-ai-front-desk","change":"My AI Front Desk: the 1,000 monthly overage credits its pricing page lists as included (\"Extra credits you get each month in case you go over your included usage\") now count as 40 included minutes, so Business-in-a-Box covers 240 minutes before the $0.25 rate applies (was 200)."},{"date":"2026-10-27","provider":"phonely","change":"Phonely: its Professional plan card says 650 minutes and its comparison table 750; the card is used. When two plans tie on their lowest cost, the one with the narrower range is chosen, so Phonely at 300 calls a month prices on Professional alone."},{"date":"2026-10-27","provider":"my-ai-front-desk","change":"My AI Front Desk: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"simple-phones","change":"Simple Phones: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"phonely","change":"Phonely: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"ringcentral-air","change":"RingCentral AI Receptionist: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"slang","change":"Slang.ai: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"vapi","change":"Vapi: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"retell","change":"Retell AI: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"bland","change":"Bland: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"synthflow","change":"Synthflow: billing-term summaries (billing unit, rounding, time billed beyond the call, spam, setup fee, contract, trial) added from the vendor-data billing-terms and contracts files and their captures. No price changed."},{"date":"2026-10-27","provider":"rosie","change":"Rosie added from its own pricing page (captured October 26, 2026), with billing terms from its terms, FAQ and help pages (read October 27, 2026). Rosie moves an account up a plan instead of charging overage."},{"date":"2026-10-27","provider":"goodcall","change":"Goodcall added from its own pricing page (captured October 26, 2026), with billing terms from its terms, FAQ and help pages (read October 27, 2026). Goodcall bills per unique caller a month; our arithmetic counts every call as a different caller."},{"date":"2026-10-27","provider":"dialzara","change":"Dialzara added from its own pricing page (captured October 26, 2026), with billing terms from its terms, FAQ and help pages (read October 27, 2026)."},{"date":"2026-10-27","provider":"upfirst","change":"Upfirst added from its own pricing page (captured October 26, 2026), with billing terms from its terms, FAQ and help pages (read October 27, 2026). Upfirst does not bill calls under 15 seconds or spam."},{"date":"2026-10-26","provider":"moneypenny","change":"Moneypenny (US) raised its live extra-minute rates on every plan: $2.28 to $2.85 (50 minutes), $2.12 to $2.65 (100), $1.91 to $2.39 (200) and $1.67 to $2.09 (500); plan prices are unchanged. Found in a full re-check of every source page."},{"date":"2026-10-26","provider":"abby","change":"Abby Connect Starter is now $164 a month (was $165), with extra minutes at $3.29 (was $3.30). Found in a full re-check of every source page."},{"date":"2026-10-26","provider":"smith-ai-ai","change":"Smith.ai AI Receptionist Enterprise at 500 calls ($800, $2.10 per extra call) added from its pricing page, in a full re-check of every source page."},{"date":"2026-10-12","provider":"nextphone","change":"Added NextPhone Pro, Growth and Scale from its public pricing page. All three plans include unlimited calls with no per-minute charge or overage fee."},{"date":"2026-10-09","provider":"patlive","change":"PATLive added its 2,000 to 5,000-minute tiers."},{"date":"2026-10-09","provider":"specialty-answering-service","change":"Specialty Answering Service: cancellation and setup-fee summaries corrected."},{"date":"2026-10-09","provider":"smith-ai-ai","change":"Smith.ai AI Receptionist: billing terms added."},{"date":"2026-10-09","provider":"receptionhq-receptionistplus","change":"ReceptionHQ ReceptionistPlus added as its own live row (messages and call transfers; read October 5, 2026): from $35 a month plus $2.99 a call to $2,440 for 1,000 calls, from its ReceptionistPlus page and the price table in ReceptionHQ's terms (read October 7, 2026), with its own billing terms ($0.30 a call after hours, $0.30 per transfer)."},{"date":"2026-10-09","provider":"specialty-answering-service","change":"Specialty Answering Service: 2,500, 5,000 and 10,000 minutes ($2,929, $5,649 and $10,599, overage $1.19 to $1.09 a minute) added from its pricing page (read October 5, 2026), and hold time added to what its per-minute billing covers, from its rates page (read October 7, 2026)."},{"date":"2026-10-09","provider":"go-answer","change":"Go Answer: 1,700, 2,500, 5,000 and 10,000 minutes ($1,870, $2,750, $5,500 and $11,000, overage $1.40 and $1.25 a minute) added from its pricing page (read October 5, 2026)."},{"date":"2026-10-09","provider":"ruby","change":"Ruby: 1,500, 2,000 and 2,500 minutes ($4,945, $6,400 and $7,875, overage $3.50 to $3.30 a minute) added from its help center (read October 7, 2026)."},{"date":"2026-10-08","provider":"my-ai-front-desk","change":"My AI Front Desk: overage of $0.25 a minute (25 credits at $0.01) added; it was on the captured page but missing here."},{"date":"2026-10-08","provider":"go-answer","change":"Go Answer: 750 minutes ($825) added; it was on the captured page but missing here."},{"date":"2026-10-08","provider":"smith-ai-ai","change":"Smith.ai AI Receptionist: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"ruby","change":"Ruby: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"smith-ai-receptionists","change":"Smith.ai Virtual Receptionists: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"patlive","change":"PATLive: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"posh","change":"Posh: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"receptionhq-receptionistplus","change":"ReceptionHQ ReceptionistPlus: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"map-communications","change":"MAP Communications: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"answerfirst","change":"AnswerFirst: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"specialty-answering-service","change":"Specialty Answering Service: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"moneypenny","change":"Moneypenny (US): billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"go-answer","change":"Go Answer: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-08","provider":"abby","change":"Abby Connect: billing terms added from its terms, FAQ and help pages (read October 7, 2026): billing unit, rounding, time billed beyond the call, spam billing, setup fee, contract and trial."},{"date":"2026-10-07","provider":"ruby","change":"Ruby: overage rates added from its help center ($5.40/min on the 50-minute plan down to $3.65 on 1,000 minutes), plus the 350, 750 and 1,000 minute plans published there. Ruby's pricing page still shows no overage rate."},{"date":"2026-10-07","provider":"abby","change":"Abby Professional overage corrected to $2.99 per Abby Minute (its terms and help center), from $3.00 computed as price divided by minutes."}]}